The best restaurants serving Mexican food in Gateshead North East

We go to chiquitos all the time and never have any issues, until today. We always pay separately when me and my friend go, however today they wouldn’t let us only because we had 2 free starter discounts. When we asked to speak to the manager about this, she came over very abruptly and then said “You asked to speak to me” instead of how can I help or something along those lines. Then mid conversation she decided to walk away, and glared back at us later. This is no way to treat customers, especially with being a manager. Me and my friend both work in hospitality and understand that this is no way to speak to customers.

Showed up for pur booking for a joint birthday meal to find the restaurant closed, in darkness, no sign on the door. They never contacted us to save us a journey. When I tried to call no one answered. Messaged them on messenger and Instagram to be responded with a screenshot of their Facebook post saying it's closed due to unforseen circumstances. Not even a typed message. No apology. This is our third attempt to go to this restaurant. We spent a birthday night trying to get into any other restaurant on the fell, all were booked, so found a takeaway pizza and left it there. Unforseen circumstances happen but the lack of communication, the rude screenshot response with no apology, it's not ok. This restaurant seems to have bitten off more than they can chew if leaving a note on a door for customers is too much to ask.

Disappointed with how many units are empty