The best restaurants serving Mediterranean food in Truro Boscawen Cornwall, Isles of Scilly South West

Mockingbird Mimosa Lounge visit on 19th October 2024 This review has only just been posted as we have been waiting 3 weeks for our refunds. This is for the deposits paid and not taken off our bill and failure to provide tea or coffee. I have previously visited The Mockingbird and have always enjoyed my visit. We booked a colleagues 'leaving do' and decided on ‘Afternoon High Tea’. Unfortunately, there was nothing ‘High’ about it! I was presented with a wooden board containing a mish mash of food, just piled up. Both meat and veggie sandwiches touching and also cakes all on the same board, buried under each other. Quality was cheap, with weird combo of plastic ham and chicken mayo in the same huge thrown together sandwich. The cakes were cheap and shop bought; certainly nothing fancy or enjoyable. Website says £17.50. We had all previously paid a £5 deposit; so I was expecting to pay £12.50. On paying, an incredibly rude woman (Louise) demanded to know who had paid and who had not. I felt like saying ‘’I don’t work here’’ but took the bill to my friends, who settled it immediately. We had spent in the region of £600+ between us. We even paid for a couple of colleagues ‘High Teas’ who had to cancel short notice due to illness, as it was pre-booked. We were not offered any tea or coffee; I did not realise this was actually supposed to be included. On reviewing my bill, the deposit had not been deducted and the charge was £22.50 per person, making my not so fancy tea £27.50. The website also says £14 for 2 cocktails, we were charged £18 for 2, hardly a ‘Happy Hour’. The ‘Gold Star’ goes to the toilet. Unclean and the towel that was hanging on the back of the door was filthy and wet – this had obviously not been changed for some time. Trying to sort this out has been interesting as Louise, who comes over as aggressive and rude, has yet to offer any apology. She even had the cheek to say "I had to turn people away because of you"! We spent a lot of money and had pre-booked! As we all work in the NHS and work to a high standard, I do not expect to be treated like this and will not be returning - You do not deserve our custom, I only hope that this will give you an opportunity to improve things.