The best restaurants serving Mediterranean food in Hale Central Trafford North West

I recently visited your restaurant on Friday night with a couple of friends. While the food was excellent and very reasonably priced, unfortunately, the service completely ruined our experience. On multiple occasions, the waiter brought us the wrong order, and on top of that, he started clearing away our plates before we had finished eating. The biggest issue, however, occurred at the end of our meal when we went to pay the bill. The total came to around £40 in total, which we agreed to split equally among the three of us, so £16ish each. When I went to pay, I was charged £166.60 instead of the correct amount. The waiter insisted it was my fault for not checking the amount, even though I was never shown the total on the card reader. After some discussion, I was refunded £150, and I was assured the refund would be processed immediately. However, despite the weekend passing, I still have not received my refund. I called today to inquire about the status of the refund and was told it could take 5-14 days to process. This delay is extremely disappointing, especially given that the overcharge was due to a mistake on the restaurant’s part. I understand that errors can happen, but the lack of accountability, poor communication, and now the extended wait for my refund have made this a frustrating experience. While I enjoyed the food, this situation has unfortunately left a negative impression of the overall service.