The best restaurants serving Lebanese food in West Midlands

Went with friends and our kids. I ordered a wrap, it came complete with a nice long hair in it. When I told the staff, their immediate response was 'its not ours' So blaming me. How do you put a hair into a wrap??? They acted all huffy about it and said they would replace it. They do not tell you about the parking, which is free if you register or £170 if you dont. Whilst their food is good, hygiene and customer service is poor. The sad thing is that I had told my friends that the last time I went I had a hair issue (in Moseley) and they acted the same, blamed us. My son chose to to eat what they brought back. So when this happened my friends were trying to help.