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The best restaurants serving Japanese food in Portsmouth South East
7 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
2046 Opinions in 2 websites
Amazing food as always but let down by some mismanagement at the beginning. We called ahead about an hour and a half earlier to ask if we could have a table for 3 instead of the original 2 and we were told this was fine. However, when we arrived it was clear they had forgotten to alter our booking and had no room for us. They then left us standing at the front of the very small restaurant for 10 minutes before moving us to what we thought was our table. We then began to order our food and were told ‘your table is this way’ as we were apparently taking up another groups table. There was no clear communication and they could do with being more on top of this as it does ruin the experience somewhat. We were on the verge of leaving we felt it was that bad, glad we stayed as we loved the food but it is clear they sometimes clearly overbook themselves as there were several people waiting in the cramped restaurant. I they need to either restructure the booking system or ensure diners are done for when the next cover arrives, not 25 minutes after.
113 Opinions in 2 websites
The food was bland. We could not get a jug of water, despite it being 6:30 and not busy. We had all ordered alcohol but wanted a jug of water too. After asking 3 times I went to the the bar. The miserable older waitress shooed me away back to the table and eventually brought water. The younger girl seemed friendly and smiley. The older lady seemed to think we were an inconvenience. No smiles, abrupt answers, very surly. The food was all bland and pretty tasteless. We had 5 different dishes and nothing tasted of much. The Laksa was a bowl of coconut milk with noodles in it. No fresh herbs, crunchy ginger etc. The other dishes all lacked excitement. Edible but not exciting. None of the dishes had coriander, basil, or anything to lift the dish. Disappointing. We won’t be back.
14 Opinions in 1 websites
Such an amazing experience with a bit of drama added. Our waiter was a delight. Adding to our evening with local historical info and very attentive to our needs. Thank you for such a lovely meal
834 Opinions in 2 websites
Took grandchildren here after school. Enjoyed the meal but not the price of the water! Asked for water to drink and i admit i didnt understand or hear properly what the waitress said. Two bottles arrived and only at end of meal did i realise the charge for drinking water was £10. A bit excessive in my opinion.