The best restaurants serving Japanese food in Greenwich West Greenwich London

Amazing food. Always fresh and never been disappointed. The owner and chef always makes you feel welcome. We are now regular customers since 10 years.

Fuimos para un almuerzo entre semana con una reserva en su lugar. Este es de 3 pisos con sólo 2 camareras. No mucha gente, pero muchos conductores deliveroo viniendo las camareras eran hasta cierto punto ocupado con llevar los pedidos. El servicio era lento, pero la comida era buena. Generosas porciones. Bueno y variado menú. La comida estaba bien preparada, excepto que era Yakitori quemados. Claramente este restaurante podría ser fácilmente 5 estrellas pero necesitamos más personal y más rápido servicio. Un grupo de 5 trabajadores de oficina y no nos sirve vino en el tiempo y a la izquierda antes de comer. Debería haber sido posible para servir a ellos como no muy concurrida. Los precios aquí son razonables. Los propietarios deben emplear más gente para hacer de este un muy buen restaurante. Otro punto más importante es la señoras loo. Bastante nefasto y no limpio. Esto no debería ocurrir.

We dropped in early one evening for some family sushi and were delighted with the welcome and the food. There was a super buzz in the restaurant, lots of happy diners and a group of staff who were friendly, helpful and made us feel like valued customers. We ordered a selection of sushi including maki rolls and nigiri. We also went for some tempura ebi, gyoza, edamame and other bits including katsu curry for the boys. the food was all of a good quality, nicely presented and arriving in good time. We enjoyed the food so much that we ordered a few other dishes through the evening. Nothing was too much trouble for the wonderful staff. Kitcho is a fantastic Japanese restaurant - if we were local we would become regular customers. Thanks to everyone there for running such a great restaurant!

Today was an absolutely dreadful experience. I arrived with plenty of time, only to be told I could have the table for just one hour—a statement that immediately made me feel unwelcome. It was insulting, as if my presence was an inconvenience. After my order was taken, I waited over half an hour, watching people who arrived much later than me being served their food first. When I finally complained, they promised my sushi would arrive in five minutes. Fifteen minutes later, still nothing. I repeatedly asked to pay for my drink so I could leave, as I was furious and running late for an evening event I had carefully planned. I didn’t have the luxury of extending my time. After much frustration, they finally let me pay, but by then my patience was gone. As I stormed out bitterly, having received no food, I walked past the open bar and saw, to my utter disbelief, that they were only halfway through preparing the sushi I had ordered 50 minutes ago. This was an absolute failure—either due to appalling management or severe understaffing on a busy Friday night. They completely ruined my evening! I cannot fathom how such incompetence is allowed to persist.