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The best restaurants serving Japanese food in St Peters St Albans East of England
1 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
181 Opinions in 1 websites
Bit of a weird experience to say the least. We are returning customers of sushi mania but have never experienced such poor service. Last time we went (August 2024) the staff were useless- they didn’t bring us our drinks so we had to wait ages and order them twice, we had to ask for cutlery about 4 times before one of us got up and looked for some ourselves. One waitress started yelling when we were looking for the cutlery and then looked at us very blankly & confused when we were telling her our food is getting cold & we want to eat. The beef was SO chewy it was pretty much inedible. The food quality had definitely gone down hill since we’d visited previously. Some of our food didn’t arrive but we left that part unsolved as it was pointless trying to get anyone’s attention and most of the workers there couldn’t even smile or be polite. (Maybe they’re also being treated poorly.) Nearly forgot to mention that the aircon unit above us was dripping on us during the meal. It was so uncomfortable. We love to support local but this experience was terrible for all of us and we will not be dining there again. There were too many disasters in the 90 mins we were there. I wouldn’t recommend this place to anyone. -1/10