Delivery
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The best restaurants serving Italian food in St. Augustine's The Vale of Glamorgan South East
3 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
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715 Opinions in 2 websites
A Real Shame – Great Coffee, Awful Staff It’s an absolute shame that Coffee #1 serves such high-quality coffee because the experience is completely ruined by the rude, miserable staff. The place itself is somewhat clean, but the service is consistently terrible. Every time I’ve visited, I’ve been met with the same gloomy, unfriendly faces—it always seems to be the same women working there, and they clearly have no interest in making customers feel welcome. As someone who works in a café myself, I understand how demanding the job can be, but that’s no excuse to be so rude—especially when people are paying premium prices for their drinks. The worst experience I had was when my group simply moved a few chairs so we could all sit together, only to be snapped at and told to move them back. This happened multiple times, making us feel like an inconvenience rather than valued customers. I won’t be returning to Coffee #1—no matter how good the coffee is, the service completely ruins it. If you’re paying top prices, you should at least expect basic courtesy, but apparently, that’s too much to ask here. Avoid it unless you enjoy being treated like a nuisance.