The best restaurants serving Italian food in Chichester North Chichester South East

** editing as the area manager got in touch and was very helpful and understanding, and explained the whole restaurant had to close for a very valid reason, the issue was just that we were not told this*** Today was the last straw. In the past 5 years, they have left me and my partner waiting for our food on valentines night because they forgot about us, we had to remind the waitress. Then me and my partner went in to ask for a table at lunch time on a weekday. They claimed it would be a 45 minute wait when they were practically empty. After this I had washed my hands with them but my grandparents wanted to go and the waitress was incredibly rude to my elderly grandmother who was just asking questions about splitting the bill and after my grandnother tried to give her a 20% tip she took it and walked away rolling her eyes! And she was talking about our table loudly to a colleague!!! After this I was incredibly angry but it had been a couple of years by today and my mother wanted to go for mothersday. I booked yesterday and got a confirmation email, then just an hour ago I got an email saying my booking was cancelled, 2 hours before we were supposed to get there!! Tried to call them twice and no answer, leaving us with only a couple of hours to find another restaurant on mothersday. Absolutely appalling and will be taken to head office.