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The best restaurants serving Italian food in Salford North West
18 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1296 Opinions in 2 websites
Despite being extremely busy we experienced excellent service and the food was lovely. Sadly not sure name of waitress . We had the 3 course set menu and both had different things for each course. All lovely food and excellent value and service.
14 Opinions in 1 websites
Our recent experience at Reflection Lounge was incredibly disappointing; it has gone downhill so much that we ended up finding another shisha lounge that was far better. We arrived as a group of five, and the lounge was completely empty except for two other customers watching a football game. Despite the emptiness, they seated us at a table that seemed like an afterthought and gave me an uncomfortable wooden chair to sit on. Due to a back injury, I needed a bit more support, so I switched to a cushioned chair at a nearby table that wasn’t being used. Almost immediately, a staff member rushed over and told me to get off the chair because it "wasn’t for this table." I explained my situation politely, asking if I could at least have a cushion or use that chair to support my back, but he refused, insisting I move back to the wooden chair. Even when we asked to switch to the other table with the cushioned chair, we were told no. It felt ridiculous. The place was empty, and instead of accommodating our simple request, they were incredibly rigid, showing no interest in customer service. We ended up leaving and found another lounge nearby called Basrah Lounge, which turned out to be excellent. The staff were friendly, the shisha was smooth and flavourful, and the atmosphere was relaxed and enjoyable. Unfortunately, Reflection Lounge has lost us as customers. The poor service and lack of flexibility, along with shisha that often tastes burnt, just aren’t worth it anymore. We’ll definitely be going to Basrah Lounge from now on.