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3.5

Based on 1.296 opinions finded in 2 websites

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Nº 513 in 747 in Salford

Nº 17 of 18 Italian in Salford

CUSTOMERS TALK ABOUT DISHES WITH..mustspaghetticalzonepastapizzachickenprawnsgarliccarbonaraoldcreamcheesecookedrisottopaysaladcoffee

comment_iconOpinions

Despite being extremely busy we experienced excellent service and the food was lovely. Sadly not sure name of waitress . We had the 3 course set menu and both had different things for each course. All lovely food and excellent value and service.

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julie s . 2024-12-08

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I have no idea what the food is like as we waited 50 minutes and it didn't arrive. Apparently, our order was lost amid a flurry of other orders. The manager apologised and didn't charge for our drinks, but we had to leave hungry as we ran out of time. We'll go elsewhere next time we're in the area.

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KABLancs_ . 2024-11-21

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Visited this restaurant before an evening at the Lowry Theatre. Perfect location as only very short walk away .Staff very welcoming and helpful.Food varied and reasonably priced we ate off set menu and chose a 3 course meal for £21 . Food was excellent fresh tasty and plentiful .Service was very good but not rushed so we could enjoy our food .The restaurant was very busy but retained a personal happy atmosphere .A very enjoyable meal and I would visit again

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Escape44492425300 . 2024-11-01

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Decided to visit this restaurant while in the area... Greeting was very welcoming ...The waiteres had good knowledge of the menu and asked about any food allergies...Food and drinks order was taken and was served within 10 minutes...food presentation was good...all cooked perfect...Great value for money...Customer Service from all the staff was excellent.

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Graham W . 2024-10-29

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Very disappointing gluten free pizza. Looked and tasted like it was a supermarket frozen pizza, perfect round circle and the tomato/cheese on it looked different to my friends gluten version. Complete rip off for £16. Definitely avoid the pizzas if you are gluten free.

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Rebecca W . 2024-10-12

MORE AT TripAdvisor

The most improved restaurant at Media City this year. Terrific food, nice ambience and wonderful service. Highly recommended.

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Mark S . 2024-10-11

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Friendly staff waiting on tables. Very poor food management. We waited for nearly an hour with drinks waiting for our garlic bread and over an hour for our main course. A really very embarrassing wait as I was treating friends. We were given 25% discount off the bill because of the wait. We will never recommend or come here again!

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Margaret & Jack . 2024-10-11

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Andy was our waiter who was very attentive and pleasant. He was very aware of my daughters nut allergy and explained everything to us regarding nuts in certain foods. He is an asset to your restaurant so deserves praise.

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Tommy6971 . 2024-10-08

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Arrived late in Manchester, and was glad to find Bella Italia. Very busy for Wednesday evening. Excellent waitres. Sorry fid not get her name but she was from Leeds. Lovely meal and wine. Would recommend

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Catherine H . 2024-10-06

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This was our first visit to any Bella Italia & will be our last. First off there was a broken tile which is a trip hazard. We booked a table which was good as it was very busy. They had squeezed people in as it was very close & right. This was also a fire risk as there is only one exit for that amount of people crammed in. Also you could hear any tables around you including the lady who sent hers back as the chicken wasn’t cooked. Our meals were basic meals they couldn’t mess up or so we thought. The pasta was very bland and I left half of it. The staff were always talking when tables needed to be cleared. We were served a white Fanta which we sent back only for our waiter to say It does look strange. We asked for desserts & it took a while for our waiter to come to us. When we asked for our bill we mentioned it would be a card payment. Instead of bringing a card machine over we had to wait and ask someone to make the payment.

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Paul W . 2023-11-23

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Both myself and my husband had a starter, he loved his but mine was like a brick with tomatoes and SOME onions on it - I make it better myself at a fraction of the cost. Also, we ordered 2 calzones which were as flat as a pancake and virtually empty. This restaurant has gone downhill over the last few years and should actually SHUT - not worth spending our month on!

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lorna a . 2023-10-31

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food was bland and my pasta sauce was watery would not recommend going here only good thing was the waitress who was very polite and sadly was the only member of staff actually doing anything.

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Simon M . 2023-10-14

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Was really busy and hectic waited 1 hr for food .I ordered side s which came with garlic slice which was rock hard pizza which wasnt the greatest tasted like a tesco frozen pizza .they discounted the bill but was stil 90 quid quite expensive for the poor quality of food .wont be back ..

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Lindsey d . 2023-10-07

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Waited 45 minutes for mediocre starters, followed by a carbonara that was so watery it tasted like just plain boiled spaghetti. My partner had the spicy sausage which was swimming in oil. We got a partial refund but it still cost us over £40 for food that was awful. Won’t be coming back here again.

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emilywY5742JC . 2023-09-24

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We were on a coach tour where we had been told to enjoy lunch at around 11.30 am before moving on to our next port of call. Tom was very understaffed to say the least, but he completely understood our problem and managed to fit us in and serve us with care, professionalism and humour. The food was delicious and we were easily finished by the time we had to return to our coach. So a huge ‘thank you’ to Tom, you are a real credit to your Company.

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Barbara B . 2023-09-18

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We visited for family dinner. Andy was welcoming & friendly. He also understood the seriousness of my Coeliac disease and helped with the menu. The food was great too, tasty and plentiful. Lots of gluten free choice alongside the msin menu. Thank you.

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Peacock5000 . 2023-09-17

MORE AT TripAdvisor

Terrible service very slow we booked a table and when we arrived it was really quiet. It soon filled up after us with people coming out of the show. Waited an hour for food with people arriving after us all getting their food. Staff were rude so we paid for drinks and walked out. Not good customer service

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Jennifer T . 2023-09-17

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Food is always nice when we visit, staff as always are very friendly and inviting. Would highly recommend their pizzas.

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shane h . 2023-09-15

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Great spot for a pre-show meal. Wide range of homely-sounding Italian food. Food you really think "ooh yeah, that sounds good I definitely want that". And it does hit the spot. Highly recommended. Huge credit to Ioannis who was nothing short of incredible. The guy glides around the restaurant and does the job of about 7 people flawlessly. He can get your drinks, take a cake to a table and sing happy birthday, take another order, and sort a bill all at the same time. I've never seen anything like it.

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Alex M . 2023-09-10

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I was quite sceptical about trying Salford Bella again as I had a not so good experience a while back but I thought I’d give it a whirl again as I’ve always loved going to any Bella that I come across and OMG I was not disappointed this time!!! The food was delicious and the staff were brilliant, the pizza piccante is out of this world and the server was so attentive, will definitely go again 10/10 to the Bella staff 👏

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Casey L . 2023-09-07

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We went to the Salford Quay in Manchester, we ordered a chicken , ham and mushroom pizza I thought i was on Gordon Ramsey kitchen nightmare it was the worst pizza I have ever had . The staff were super freindly and helpful . Just a pity the pizza let them down .

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Maureen D . 2023-08-19

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Don't waste your time or money. Had to search for someone to show us to a table, order taken quite quickly and drinks brought OK. Waited an hour for mediocre food even though asked twice how much longer on the verge of walking out. Dough balls could have killed if thrown at someone and pizza had hardly any topping. Waste of time and money won't be back

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Robert P . 2023-08-17

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The welcome to the restaurant was poor, it seemed like we weren’t wanted. Seated and offered drinks, draught beer was that famous Italian brand, Stella Artois…why?!? Drinks came, fine, no issues. Food ordered, kids dough balls were very uninspiring, dry as the desert, came with red pepper sticks, again why?!? My lasagne tasted no better than a ready meal from Tesco, pizza looked decent but when I tried my wife’s I realised I’d been fooled, one of the most average tasting pepperoni pizzas I’ve ever tasted. Bill was nearly £70, honest opinion, a waste of money. Won’t be back

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chrisemmerson2112 . 2023-08-06

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Visited here with my mum before going to the lowry for a show. We ordered garlic bread with cheese, ham and mushroom pizza and chicken pasta. The food was lovely and hot and the service was great. We didnt get desserts or a starter but will definitely consider next time! I will be visiting again when next in the area.

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loopybubblelips . 2023-07-31

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Some had the set menu and some had the main menu. We had a massive mixed bag of food experience. Veggie pizza fine - I enjoyed the fresh veg on it. The mushroom starter had one tiny bit of a slice of the garlic bread,...

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Tybalt00 . 2023-07-30

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I was so impressed with Amy. She was so friendly and knew the menu inside out. She ordered me a vegetarian version of pollo funghi. The sauce was delicious. We only had a main course but we were felt to be valued customers. The restaurant...

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Quest402316 . 2023-07-30

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We come to this restaurant all the time, was served by Chris the manager and Ioannis today and the service was amazing as usual. The food is beautiful and the set menu is brilliant value for money. Highly recommended!!

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Stephanie W . 2023-07-29

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A lovely meal out in Manchester while staying there for the airport. The food was lovely and the staff were friendly, helpful and attentive. We had an issue with a gift card we were using and they couldn’t have been more helpful to sort it...

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tenerifeful . 2023-07-26

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We took a large group of children here on Thursday evening and both the food and service were outstanding. We were in a rush and staff went above and beyond to accommodate us whilst still maintaining such high standards of delicious food. Big thank you...

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melaniewZ3301IN . 2023-07-07

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We called in here on our way to a meeting, we thought we had allowed plenty of time to have our meal, unfortunately we only had enough time for a main course as the food was very slow arriving at the table, The restaurant seemed...

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Eileen R . 2023-06-22

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We called in to Bella Italia, Lowry Centre, on Saturday 27.05.2023 for a post-theatre visit and, let me start by saying that, the service was very good, attentive and welcoming, the location was good (we were sat outside on a very warm, sunny day -...

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DSNM2014 . 2023-05-31

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One of our meals was excellent - the lasagne was delicious and the other was the worst Chicken Caesar Salad that I have ever had served to me. The grilled chicken was dry, the croutons were so hard I couldn’t eat them and the Caesar...

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Connector42167578342 . 2023-05-27

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No atmosphere. Staff were pretty unattentive. Food was lukewarm despite being virtually no other customers. Felt like a nuisance despite being a paying customer. Soft drinks were flat.

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travelg8492 . 2023-05-25

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Took over 40 minutes for the starters to come when the restaurant was almost empty, then we had to wait around 40 minutes for the mains, I got spaghetti Bolognese and it was really watery, you could get a better Bolognese from a jar at...

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Lance-Nel . 2023-05-12

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Everything was amazing, service was rapid even despite the restaurant being full. Joanna was attentive polite and really amazing under pressure, making drinks one second, serving food the next and making sure every table was taken care of, the food was excellent especially the meat...

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MatthiasD-J . 2023-05-10

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It took 2h to get a 3 course meal for a family of 4. They very severely understaffed, the waiters frustrated.

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Discover74848 . 2023-05-08

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Brilliant time here again before a show at the Lowry theatre - the food and the service is top notch and as good as anywhere else in Manchester. We returned here again before a show as we always have a good time here and the...

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L7164BQrobj . 2023-04-17

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Great pre show dinner. We hadn’t booked, and hadn’t realised Man Utd were playing at home and were thankful that they could fit us in. Great buzz due to the high number of diners, but despite them being busy, our waiter Andy was most attentive...

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sarahpM7164CC . 2023-04-14

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The restaurant was around 75% empty yet took the greeter a while to work out where to seat us (only a table for 4). The table we were shown to was only half set (some missing cutlery) but was clean- unlike the floor. TBH had...

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MrsAEvans . 2023-04-10

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Great location for a restaurant when visiting Old Trafford and the Imperial Museum. Service was top rate and the food was good value. Special mention to Joanne our waitress for excellent service and a free shot to finish off.

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cockneyherbert . 2023-04-09

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Lovely late afternoon meal at the quays. Fantastic service from Bailey who made us feel very welcomed.

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James B . 2023-03-26

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Although our food was really good and the wait staff were very attentive. The wait we had for our meal was ridiculous. We booked an 1130am table so we had time to get to our show at 1pm. We were not delivered our food till...

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Sara A . 2023-03-26

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Me and my son visited this restaurant last night. The food was outstanding, I ordered the king prawns and he ordered the dough balls, followed by 2 carbonara. All was outstanding! The service was also matched by the wonderful Holly who never hestitated to check...

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Anna R . 2023-03-25

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Brilliant food and really good service , the manager was lovely and very helpful. Really fast service and the food was fantastic. Will definitely be returning soon.

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Katie P . 2023-03-22

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If you are visiting the Lowry theatre for a show this is simply the best option out of the many restaurants nearby. Whether you have time to linger or, as in our case tonight are in a bit of a rush, the service and food...

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L7164BQrobj . 2023-03-03

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Great staff, Joanna and manager especially looked after us really well. Table service was excellent , food was hot and really nice. Will definitely visit again ❤️

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795lynnem . 2023-02-25

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We had a meal at Bella Italia, Salford Quays on Friday, 04/02/2023. We had not booked and the place was busy. However, we were very quickly acknowledged, and shown to a nice table, just by the kitchen hatch. It was no problem, because it was...

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solojerseycyclist . 2023-02-05

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Lovely meal at Bella Italia, Salford. We all had pasta, generous servings freshly made. Our waiter Andrew was very attentive, friendly & efficient. Will defo be going back, Thankyou.

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Christine D . 2023-01-26

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Visited SQ Bella again as we love going there before a show at the Lowry theatre. Usual excellent experience, food was great and the service from Andy was brilliant too. Attentive and chatty but not over the top like some waiters. To top it off...

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L7164BQrobj . 2023-01-25

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This was our first visit back since before the pandemic. I had booked beforehand which was a very easy process - also necessary as the restaurant got very busy. We chose the set menu although we were offered the main menu as well. The set...

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Janet H . 2023-01-11

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Absolutely amazing food and quick service. A lot of staff just stood around letting one person doing all the work. Andy was amazing running around the restaurant taking orders, bringing food out, bringing drinks out and cleaning tables. A lot of staff just sat or...

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EmilyO1998 . 2022-12-30

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We were in the restaurant for just over 2 hours waiting for what felt an eternity, waiting very large times between courses. The food was nice but the amount of time it took to arrive was very bad. Worst was when we asked for the...

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benaA3495ZI . 2022-12-28

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My wife and I whilst Christmas shopping had lunch today (6th December) at the Bells Italia. The main waiter who attended Tony was Andy wh I was welcoming and very cheerful. We both enjoyed a wonderful meal of carbonara for my wife and lasagne for...

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T5880UCfrankl . 2022-12-06

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We booked this restaurant for a Monday night but didn’t need to as only one other table occupied. Think this restaurant is more for the shoppers of the centre but on saying that we had a super meal with very friendly staff

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yvonnebU1318JR . 2022-11-28

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I am not in the habit of these reviews, but felt I should note the reception and experience we had here last week before a performance at the Lowry. One expects the quality of food at such a chain to be without question , and...

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rodneywY7811SG . 2022-11-20

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Apologies for the very late review. We visited here in September one evening. No reservations at all but they managed to find us a table near the kitchen which was perfect. The food was very good the staff very helpful and friendly. Nothing was too...

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Paradise38831806033 . 2022-11-13

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Great food, particularly good value with the set menu, the meatball starter was really great and the wine was good for the price, Ioannis’ service was great, really made the evening.

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O6963VInathanb . 2022-11-12

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Lovely place for dinner. Loannis looked after us so well. Good honest food, we had the set menu big portions and great price Hope to be back again

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Marie-Louise C . 2022-11-08

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Super service. Very friendly. Helpful advice. Emma was excellent and really made a difference to my evening

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C9434IGpaulineg . 2022-11-06

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Visited Bella Italia after the football today. Managed to get a reservation last minute. Food was good. Menu had changed and had reduced choice but it has been a long time since I have been so I was not surprised. Food was good value for...

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ev189 . 2022-10-16

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Fantastic experience! Went for the bottomless brunch with my twin - Tom was amazing- very attentive and made sure that our glasses were topped up at all times. Lovely food, great service - would definitely recommend 🙂 xx

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Passenger58004716525 . 2022-10-15

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Staff are pleasant. Food is terrible :( Calamari - small blobs of gelatinous squid in undercooked crumbs in a tiny bowl. that fell apart when you picked them up, served with a brown grey dip of undeterminate flavour. Kids starter dry crudites and 2 dry...

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AJJ202425 . 2022-10-10

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Booked a table to the Bella Italia Salford Quays for my partners birthday which was added onto the booking information, upon arriving very wet and windswept early to our booking time the staff were very helpful by seating us down early and getting a drinks...

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WFH2014 . 2022-10-07

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Enjoyed a world mail out at Bella Italia media city, the highlight was Emma our waitress who was outstanding from start to finish. A real highlight when served by someone who loves their job.

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CraggyM . 2022-10-05

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Very good server -kim- helped us out tremendously with food, drinks, continuously asked us if we needed anything else and about allergies. Immediately replaced/ swapped food and drinks that weren’t suitable for us with no question. Thankyou for the amazing service!

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aymanolga1968 . 2022-10-02

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Met up with friends who we hadn’t seen for 5 or 6 years. The food was good, the place clean, and the staff did their job properly. The price and the food what we expected and no complaints. We spent 6 hours there, catching up...

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Syncr0abroad . 2022-10-02

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Nice food for family meal with children. Excellent service from our waitress Emma, really helpful and friendly.

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MHughes_11 . 2022-09-24

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The menu is overpriced given that the food is not fresh. Everything is mass produced, bland and dated The person who greeted us was so unfriendly that when she eventually asked "Do you want to follow me?" My initial thought was, no not really.

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andrewl479 . 2022-09-12

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Had a lovely chilled out time, Mike was very friendly and made us lovely drinks! Would come again ! !

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tanyacR2599BD . 2022-09-09

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Visited before a show at 6pm. 6th September. Quite busy, but staff were helpful and found us a table for 2 straight away. Service was good, and the meal ( we both had Caesar salad, with one sweet potatoe fries between us) was tasty and...

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stevemY1291JT . 2022-09-07

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Initially a pat on the back for the young blond server who used her initiative and supplied us with two small plates when we ordered Mushroom Crostini to share. Unfortunately she then finished her shift! At this stage we felt we were an inconvenience. Despite...

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W W . 2022-09-06

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Welcomed by Ioannis who could not do more to make our stay enjoyable. The food outstanding and good value for money! Thank you, will most definitely call again.

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chrislewchris . 2022-09-05

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Lovely eve in terms of both food and wine. First class service from Andy - nothing was too much trouble and he made great recommendations. Set menu offers excellent value for money. Would def recommend.

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Voyager41855397014 . 2022-09-04

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The service from Aisha was second to none. She really went above and beyond for us and interacted with the children too! Nothing was too much trouble and she made the whole experience a great laugh. The food was lovely and came out hot and...

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TillyLomax . 2022-09-03

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Lovely Italian meal. Menu was good and varied. Our waiter Yiannis was excellent. Very attentive and aware of our needs. Service was very quick even for a Saturday.

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Michael B . 2022-09-03

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Awful. Waited 10 minutes to be seated in a filthy booth, plastic peeling off the seats. Food was poor. Crudités had been sliced like yesterday. Dry. Bad. Such oily, tiny flecks of calamari, ‘dough balls’ are just tiny cubes of crusty dry bread. Just bad...

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benlayts . 2022-09-02

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Ate here on a quiet Tuesday evening. Our waiter, Andrew, was a lovely man and made us feel very welcome, the sort of thing that would encourage you to return. The food was very tasty and there was a good selection of wine. It was...

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EzzyA . 2022-08-31

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Very crowded due to a nearby event, so granted the staff were very busy. However, we had an hour long wait for food that had gone cold. There were several groups who came in after us that were served well before us. The food wasn't...

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I668FDstevel . 2022-08-21

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Waitress was very polite and friendly but clearly under pressure. The restaurant was obviously under staffed. We ordered a bruschetta and was told they had run out of onions? The bruschetta was extremely poor and basic.. Pizza was cold…there was no relish on the chicken...

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G4696TMlisad . 2022-08-14

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We went to Bella Italia as we knew they had a gluten free menu and from the out set this was well catered for...separate menu and allergen aware flag on our table. It took an age to get served once we were seated but we...

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I8670IYclairel . 2022-08-13

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Nice food and service even though it was busy and hot the staff were friendly and helpful. Food was quick and nice

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LightPacker677965 . 2022-08-13

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Absolutely amazing. Such a warm, friendly welcome. Place was spotlessly clean. Food....... OMG loved it. So fresh, so tasty and very filling. Andy was our waiter and nothing was too much trouble. Very polite, helpful and pleasant. Anyone who has an allergy and is worried...

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lesleyt8 . 2022-08-10

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Ordered Cabonara and lasagne , side fries and salad . Carbonate was lukewarm and salad was salty . Complained about the salad and was offered a replacement . Waiter asked if everything was OK at end of meal . Well I felt sick eating salty...

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Jay H . 2022-08-09

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I came with my mum on a day where there was a football match on as well as an open day at the Lowry, so it was obviously very busy. However, our food came out in good time and was lovely, and our waitress Emma...

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655phoebec . 2022-08-07

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Well this was just a disaster meal! So after trying to ring the restaurant 3+ times prior to our booking to amend the time when we got there the table had been given up. Luckily we did not have to wait too long to get...

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Beth1923 . 2022-08-05

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Very busy evening, 7pmish. Andy, our waiter, was exceptional. Although the only waiter attending to a growing number of guests (13 tables inside and out as we left), he was always calm and attentive. Fantastic service. Food was delightful. Plenty of gluten free options.

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GazJude . 2022-07-27

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Food quality was good and variety on the menu. Great value for money. The service was quick and efficient. The waiter was very friendly and professional. Atmosphere was nice. Facilities all clean and tidy.

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Covjj3651 . 2022-07-10

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Worst mini calzones in the world! Do not order. So disappointing! The waiter was really friendly but the food was not nice at all.

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Foodie0600 . 2022-07-05

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We came here for a late lunch as we were going to castle field bowl to see pixies , we had a starter of sausage dough balls , olives , king prawns in garlic chilli oil and salt and pepper squid all well cooked and...

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I1557GGclarer . 2022-07-05

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Our waiter Yiannis was very friendly and efficient. The restaurant was full and it was clear he was working very hard to attend to everyone. All food and drink was prompt and very tasty.

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Guide43352504650 . 2022-07-02

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Disappointed. We came for a meal before our show at the Lowry. We chose Bella Italia because we'd been to this one before pre-Covid & it was really good. The menu was uninspired, the one dish that had more vegetables was unavailable, the garlic prawns...

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JanetandColin2016 . 2022-07-01

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Ordered spaghetti Bolognese absolutely shocking presentation….no meat …waiter told me I wasn’t the first to complain about the lack of meat as all the dishes are portion controlled no more meat could be added ….never ever again

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trudy t . 2022-06-29

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We came as a family of 5 for some food before our cinema trip. Staff were lovely but the cleanliness of the restaurant left a lot to be desired. We had to send a couple of the glasses back because they were filthy, which reading...

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Emmagregory83 . 2022-06-28

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We were going to a show at the Lowry and decided to have lunch at Bella Italia. It was busy but a table fo us both was available. We were shown to the table and we waited and waited but no-one came over. A couple...

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CheshireMabel39 . 2022-06-26

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Wonderful atmosphere and everyone was super helpful, our server Yiannis was very attentive and helpful. Great food and wonderful staff. Would definitely recommend!

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Banoulka . 2022-06-24

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Yiannis looked after us and was very patient and friendly. Fast service and lovely food as always. All the staff seemed happy which is nice to see and they had a laugh with us. Thanks again!

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Adele P . 2022-06-24

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Diana was a lovely waitress who engaged with us and checked everything was ok. Delicious pizzas too!

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SSey . 2022-06-24

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Loved the pizzas, cocktails and desserts - all fab !! Special mention to Andy and Diane who served us last Thursday - really friendly service.

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L7164BQrobj . 2022-06-20

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Excellent service and meal, thank you Yannis. Couldn't of been more helpful, will return again if in the area👍

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N7644CSstuartr . 2022-06-18

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Bartender was really nice and very friendly, makes amazing drinks. His pineapple haircut was a bit odd tho....

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jessebI5139ZO . 2022-06-15

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