Italian Express in Salford

Absolute disgrace - Ordered a ‘quick’ small order and starved to death waiting for it. Rang 3 times & told it was on the way, ridiculous customer service too dont bother!!

Came here twice on the same week and the food did not disappoint!

Honestly the best takeaway I’ve ever had. The pasta is unreal but the chicken wings WOW. 1000000% recommend!

Wow. Where to begin. I’ve never had food like its closest thing to the shores of Sicily since I’ve been. Great food great service. 10/10

Same quality of food as eating in the restaurant.

Not for the first time, good food spoilt by the speed of the delivery. Why have the app say 70 minutes when it’s going to be 2 hours? Appreciate Mothers Day is going to be exceptionally busy, but you should know that & be prepared. You managed to spoil a special family meal. An apology from the young lad who answered the phone when I called after 90 minutes & the delivery driver doesn’t make up for it. I understand it’s not their fault. Most restaurants/takeaways would make some kind of ‘peace offering’ to make up for the disappointment, say, a complementary drink or dessert, but not Italian Express. So very very disappointing.

Steam came out of the pizza bag when it was delivered ! Hot, fresh & tastey, spot on !

We have had food from here a few times now and the food has always been very good, until this evening when we ordered!! It is not that food quality was bad, it’s because the food was cold !! You should not have to microwave your food from a takeaway . The food should be kept in an insulated food bag, to keep food warm, but the delivery driver did not have one.

As Italian takeaways go around here, I didn’t have very high expectations after previously being let down by other local Italian takeaways however I was pleasantly surprised by the flavour and quality of the food we had ordered. Still piping hot when arrived and was even early! The portion sizes were fantastic and we were able to save some for lunch the following day (I have a tiny appetite). I don’t normally do reviews but this place has my heart (and my pay check😅) after just one order!

Fresh, hot and tasty what more do you need :)

Lovely food, definitely order again

Haven’t had a nicer carbonara anywhere else !

Normally love food from here and it is a treat as it’s quite pricey but normally worth it. Food arrived freezing! And meatballs were dry. Really disappointed.

Awful! Do not buy from here! Had a very difficult day to start with and had to order food, nothing came for 1 hour and 35 minutes. Came past 11pm. Contacted store who just said on its way. Nothing came. Called again and it had shut!! A delivery person came without ebtire order. Incredibly disappointing. I want a refund

The nicest pasta and pizza I’ve had, this place is a little gem

The best carbonara I’ve had , read my notes , had chicken and mushroom added and some garlic bread - delivery was about 20 minutes early - fresh and piping hot ! This place is the new fave - delivery driver was friendly aswell !

We have ordered many times from here however the delivery times have gone from an average of 1 hour to 2 hours (previous two orders). Ridiculous wait for a pizza & it prevents us from bothering too often. My advice pre order it at 4pm if you want it in the evening

The best Cajun pasta I have ever had!!! Delivery takes a while but it is soooo worth it!

App didn’t update delivery time but delivery driver really friendly

Normally really enjoy the food from here. But this evening the food was cold. The pasta dish I always get was bland, tasteless, very oily and not enjoyable at all. The cheesy garlic bread was not the best

food not even arrived yet despite it saying it has been delivered, rang Italian express to see where food was to be told its not even left the restaurant yet and will be at least another 15 minutes despite waiting over 1 hour and 20 minutes. said they was waiting for a driver. absolute joke.

My food has taken 2 hours to come, i spoke to them and they said they haven’t even made my food as they only make the food when it is allocated to a driver , i had a notification that my food was on its way at 7:40. it is now 8:30 and italian express haven’t even made my food yet. frustrated and disappointed once again

2 hour wait for food when it said an hour. Rang them twice and they apologised but it’s just not good enough, i wouldn’t bother again.

Best itallian place in the area! Soo good every time!

Excellent food as usual and on time

Ordered a week or two ago, typical wait time is supposedly 1hr 10. We waited for more than 2 hours on a relatively small order, received cold food eventually, and it was all squashed in the boxes. Partner had to microwave their meal. No response when reviewed on their site. We usually go here for Pizza but I'm starting to think it's not worth the risk anymore.

Used to be really good and food is nice but recent delivery times and customer service have made me have to stop ordering from them. Orders take over 2 hours to arrive and when you call they either lie about it being out for delivery, don’t answer calls or hang up. After waiting over 2 hours today I requested some compensation via Just Eat and they refused. Poor service and they don’t care about customers who have been ordering from them for years. It’s a shame.

ordered a pizza through just eat, said it would arrive within 45 minutes. had to call the restaurant who said they were busy and the order would be another 45 minutes. then had to call the restaurant again who then said it would be another 15-20 minutes. poor communication and pizza was cold.

Great food but they were so busy I ended up calling through after 1.5hrs to find out it was going to be another 30 mins, so went to collect instead.

Honestly love this so much, always order here for a little treat. Big portions good value for money

Never had problems with our food from here but the meatballs tasted funny and where pink in the middle, the mushrooms in sauce were ok but no flavour other than cream, the cheesy garlic bread was full off solid air holes. Delivery time was great thou

Ordered the food at 5pm food eventually turned up 7:40pm and was cold

Food was marked as delivered when it wasn’t, when challenged it showed as out of delivery again. Food was cold when it arrived, the calzone base was soggy and garlic bread seemed stale. Seemed like the food had been sat out for a long time before it got to us. It’s a shame as usually good from here

Took over 2 hours and 30 mins to be delivered, every time you called you are told the driver had just left with it and it will be 10 minutes.. not he first time this has happened either - this is the last time using here

Worth the wait love this place pasta and pizza are the best around restaurant standards

We always order from here as the food is delicious , however it was over an hour late . The fries and garlic bread were cold . Just eat contacted them for a refund , which they refused as they were busy . Don’t take orders if you can’t honour . We ordered at 6.30 and received our cold food at 8.40 . Very poor service and not cheap for cold food . Highly disappointing .

not up to the usual standards tonight. delivery was woefullly late (to the point the app actually said delivered). Then found out the pizza was wrong and slightly burned. Had many good meals from this restaurant but it seems standards are slipping recently

Pizza was cold and un- eatable, order placed and delivered after over 2 hours later. Will not be ordering from here again.

Always been a fan of this restaurant food is always on point. But the last few orders have been very late and the price you pay for the food isn’t reflected in the quality of service.

Ordered a mushroom pizza and paid for sundried tomato, goats cheese, pineapple and jalepeno on it. Came with no goats cheese, no sundried tomato, barely any pineapple or jalepenos and absolutely COVERED with mushrooms like a laughable amount. It was literally dripping because it was so soggy, disgusting

nearly 2 hours it took for delivery and got the pizza order wrong. ring up and was told it will be 20mins to send the right pizza out. 40mins later and still hasnt been delivered. wont be ordering again!!

Terrible I didn’t receive the order , stated driver had attempted to deliver twice and no response when they called me …NOT TRUE . Rang up informed putting order through. Waited again rang up cancelled order I hope I am refunded….. just terrible

Delivery driver was lovely and good was also good. Our favourite Italian!

The pizza was damaged upon delivery

Was late and also didn’t have the drinks we ordered, or any change.

Would not recommend this place for takeaway, 2 hours still no food, blame the systems for the order not coming through, no offer of compensation, not the first time I have experienced this, last time the food came after 2 hours 15 mins, food was freezing. No care given from the staff at the lack of service. Definitely Avoid.

Delicious. Was a nice quick meal and hit the spot. Thank you so much.

The food is amazing and the service is exceptional.

The food and service are excellent.

Excellent food, in good proportions, but delivery was slightly late and there was no warning of lateness.

I was sceptical after reading the reviews but I've got to admit the food arrived hot and on time. Tasted fresh and the portion sizes were absolutely fine. Maybe slightly on the pricey side but I can't argue with it, it really was delicious!

I was sceptical after reading the reviews but I've got to admit the food arrived hot and on time. Tasted fresh and the portion sizes were absolutely fine. Maybe slightly on the pricey side but I can't argue with it, it really was delicious!

Great food always fresh and so tasty, staff are lovely too :)

Lovely delivery driver so friendly xx thank you

Waiting 2 hours for pasta is wild. They couldn't find my order. I told them I ordered it on their website and all of a sudden it's out with the driver 🫠 it still took half an hour from there. It's a takeaway ran by a bunch of teenagers and it shows.

Ordered for collection was ready when I arrived within 10 minutes of ordering. Ordered carbonara, garlic bread with cheese and bbq ribs, was really disappointed pasta sauce was curdled and swimming in grease, ribs were lacking substance and not much meat and the garlic bread base was so thin it was rock hard and garlic bread was cold.

Fantastic as always we love to order our Italian cuisine from here🇮🇹💚🤍❤️

Food was awful chips and pizza stone cold and pasta extremely greasy

Delivery took 2 hours 15 minutes. Rang to chase twice and was told the drive left 5 minutes ago. Pizza arrived cold, dough thick and uncooked. Used to be amazing, not sure what’s happened! Would not recommend!!!!!!

I waited 2 hours for my food and the garlic bread was cold. My children had fallen asleep so most was wasted and uneaten due to the length of time it took to arrive.

Food took 2 and a half hours to be delivered. Food was nice but considering the time waited I will definitely not order again. The food wasn’t even that hot either when it did arrive!

Food was over an hour late and no apology or partial refund from the restaurant.

Great quality food. Arrabiatta is perfectly spiced. Garlic bread.. can’t fail. Chips… just like Maccys but hot. Sponge cake.. really tasty A really nice restaurant meal. Turned up warm and tasty

The food is always excellent and the delivery service is amazing.

Food is always hot fresh and delicious from here! Pizzas are amazing and the pasta too, highly recommend

Perfect. Food on time red hot generous and full of flavour. Really friendly delivery guy. All good

The service and food was amazing

Food is excellent and the service is amazing.

Service is so bad waiting over 2 hours for a delivery, pathetic , don't deserve and cutstom , won't be ordering again. Even the complaing is hard work

Waiting over 2.5 hours for delivery is an absolute joke. Over priced and low quality. Do yourself a favour and order elsewhere.

Worst Italian food ive ever had. The Spinach and ricotta is 100% batch cooked and frozen, it was like wasabi paste and completely tasteless. Unacceptable from a restaurant that advertises itself as always using fresh ingredients. I had 4 bites and couldn't eat anymore. What a waste of £18.99, I won't ever be back.

Beautiful food, really really loved it. Never tried this place before and I was really impressed

My whole order cost nearly £50 to find mould on my deserts!!! And they were out of date since may 2024 when it's now 24th September 6. Turned me off my whole meal it all went into the bin ! I've photos to prove it which I will post online as they have just refunded my for the two cakes that had mould but not the rest of the Order which I just would not trust to eat !

Amazing! delicious hot pizza delivered on time .

Best pasta in Walkden so tasty, hot I love the house pasta and garlic bread goes down a treat

I had pasta takeaway but they don't have any fork, spoons or tissue for my order

Ordered a pasta dish for delivery and found 4 singular hairs and a clump of hair!

Food was lovely but the extra items were not there in the food in my partners dish. Which spoiled the meal. Mine was lovely as always please read the order first and some one else check it’s been done. We love this place best Italian takeaway round here. We have been having your meals 10 yrs now. Was a little disappointed tonight Mike said it was the worst tonight from you. So sorry we luv your food.

Great delivery and service tonight

First time ordering from here. Food was really tasty, hot and fresh. We had the spaghetti carbonara and it was beautiful, wasn’t keen on the slight buttery taste to it though but it was good nonetheless. Garlic bread was nice as well. Thank you :)

Will not order from here again usually takes a while for delivery but tonight it was an hr or so, food come freezing cold so no one wanted to eat it spent almost £40 and when I reported this to deliveroo I got £8 refund…not the first time this has happend and we do like the food but won’t bother again.

A little on the pricey side but the food well worth it.

Didn’t have cucumber and spring onion on the anartra pizza like usual

Ordered for delivery, took over an hour and 45minutes to arrive. Despite the app saying the food was out for delivery, when the shop was called they said the food was still being prepared and then hung up the phone. Poor customer service and the food was definitely not worth the long wait times.

The Chios were reheated an thrown,nothing like the quality we had a couple off nights prior,chicken pizza with basil was amazing

Great food really impressed us, we had the pasta, cheesy garlic bread and some wings, all was amazing and will order again!

Pizza was douughy the base wasnt cooked fully

Really good reputable Italian. Food is always fantastically flavoursome with generous portions. The Nutella calzone is absolutely exquisite and the staff always seem friendly enough

Take your order and then cancel it after having it for an hour without an apology or explanation. Disgusting service. Will never use again.

Food was delicious. Hot when it arrived and the portions of chips and coleslaw were more than generous. Very good pizzas. Ordered twice from here now and everything has been great. Recommend this place based on the service and the high quality of the food and it's nice and hot when it's delivered.

Really gone down hill recently. Used to be lovely, authentic Italian food. Now it’s just the same as every other pizza shop but double the price.

Great pizzas every time and delivered quickly!

I ordered a deliveroo and it took 1 hour 45 minutes (45minutes over schedule time) . I called 4 times from the expected time to be told it is on its way….not great customer service! They did not provide an upto date notification and I had no way to track the delivery! The food was ok, nothing special and to wait nearly 2 hours ruined the whole meal! Don’t order deliveroo it’s not worth it!!

not as good as it used to be.used to love the risotto from here and garlic bread.bread was cold amd hard amd risotto tastied tangy.must be new management

Best Italian food ever we always order from here and they have always been amazing. Thank you for adding sweetcorn to my pasta. 🍝

Lovely gorgeous amazing love it so much thanks guys top class xx

excellent delivery driver very polite and early, food lovely 😍

Every time I order from here I get the pesto pasta and ask for it to be without mushrooms, and every time it comes exactly like that. I am probably around 10 minutes away from this place yet when I get it delivered it is always very hot and comes in plastic tubs (which probably helps it stay hot). There was a time when I had accidentally placed my order to my boyfriend's house instead of my own and rang them to see if it is possible to change the address. The young girl on the other end of the phone was very accommodating and assured us that she had changed the address and the order came to me with no issues. The drivers delivering the orders are also very friendly, I had one today and I asked if he had been waiting long, he assured me he hadn't and said he didn't want to knock too loudly incase others in my household were asleep. From what I have noticed, Italian express likes to hire friendly staff who are accommodating and care about their customers. I have ordered from Italian express countless times and I have not once had an issue, which is rare for takeaways in my area. I am again one happy customer who will continue returning!! I have also noticed it is quite a bit cheaper if you order on their app compared to delivery apps like uber so I will be ordering from there from now on :)

The food has gone down so much. The pasta della casa had little to no sauce with it and the little sauce their was was watery. Again, the ribs used to come with so much sauce but this time none. Also I ordered 4 cans of vimto and only 1 arrived, how can you get it so wrong. I won't be ordering from here again.

The pastas here are amazing...you pay a bit more but it is worth it. You get what you pay for. My fave place when I want a more sophisticated takeaway pasta meal