The best restaurants serving Italian food in Regent's Park City of London, Westminster London

The food was amazing 10/10. The customer service 10/10 excellent as well we enjoyed out dinner and also received complimentary drinks!

Very poor experience. We choose here as looked like a family run restaurant but it became clear we were just a number. We ordered some fries with pizza and we waited for them to arrive. We then had to ask and was told they were coming, but became clear they had never been ordered. We asked for the pizza to be kept warm till they arrived and just told to ‘eat’. We had both completely finished our cold pizza when fries arrived. I mentioned at this point the delay but they didn’t care. When plates were collected we were asked how was the meal, again we explained pizza was cold and fries arrived late. Again they didn’t care. Feel like we were being rushed to get out to flip our table. I had also received the wrong drink. Was still charged a service charge on the bill! Very poor customer service! But being in London they are not trying to attract regulars just quick turn over.

worst & cheat people specially they make relations with criminals by opening more than half a dozen companies in UK,UAE,India & Ukrain. They took advance payments and running away.

A most enjoyable meal supported by good service and helpful staff. Well worth a return visit and soon!

Carluccio's in general are on a destructive path. Although service remains excellent in almost all branches, the standard of the food has deteriorated so badly that we only use Carluccio's for coffee and drinks, but not food. Several popular dishes like Pasta e Faggioli soup, were eliminate from the menu when in fact it is your best seller. replaced by mushroom soup, which is a joke. dish water with whole mushrooms floating in it. Mushrooms are never meant to be soup and if they are, you blend them into cream.Your pastas are bland, under cooked and have no flavour. In general, your chefs are not properly trained chefs and do not have the first idea about presenting a nice mealI am surprised that Carluccio's are still in businessSaad Jadir

El muffin que pedí estaba tan seco que no pude comerlo y fue reemplazado a petición mía por un buen pastel. Mi hija pidió el croque monsieur que también estaba seco. Cuando me quejé me dijeron ‘“No lo logré””, habría sido agradable que me hubieran ofrecido una disculpa.