The best restaurants serving Indian food in Torpoint East Cornwall, Isles of Scilly South West

We stopped using Spice Aroma about 3 years ago over an incident where our food delivery was really late and the majority of the food had gone cold. We rang up to complain and ask for some food to be replaced. We were spoken to like absolute garbage with no apology or explanation. Eventually we were given some fresh chips and nothing else, these took a long time to be sent back out to us. We swore we would never use them again. However today we decided to give Spice Aroma another chance as choices in Torpoint are limited when it comes to takeaway. We rang up to place the order at 5pm for delivery. We were told the delivery driver doesn't start until 6pm but our food would be delivered shortly after this time, fair enough at least they made us aware. 6.35pm came and still no sign of food so we rung up to see where it was. We were swiftly handed over to who we assumed was the manager or owner, who proceeded to speak to us extremely rudely and abruptly. We were given an ultimatem, either accept the food when it turns up or have a refund. We had no apology, no explanation, they didn't say they would chase the order. His attitude and manner was disgusting. We were fuming and in two minds what to do. Anyway, the food did turn up and was 'warm-ish', some food was overcooked and burnt on the bottom. In hindsight perhaps we should have taken the food back. We chose to resist ringing back up, or going down to return the food as it would have led to tempers being lost! This time we will have definitely decided to never ever use Spice Aroma again! Customer service alone is 0/10. Leason finally learn. Overall, poor customer service, ridiculously long delivery times, expensive and the food has gone very average. Please do not use them and don't be disappointed.