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The best restaurants serving German food in Chesterfield East Midlands
1 Restaurants on GastroRanking
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2284 Opinions in 2 websites
What happened to Einsteins. Terrible experience Is it a drinking pub or food pub, they need to decide. The online booking service doesn't work, after waiting 3 days for email confirmation and not receiving it i eventually phoned and booked a table, I explained the online booking didn't work, only to be told no one checks it. Seriously. So we booked a table for 6 people at 7:30pm Saturday 30th November, as a birthday surprise, unfortunately when we arrived, it was standing room only, the bar was 30 people deep. Unfortunately all these people were just drinking, and the table they reserved for us was the high table at the front of the bar literally surrounded by dozens of people using the table and only drinking. Now we asked to be moved as we weren't asking people to move so we could sit down, only to be told it's fully booked. And the server didn't want to ask the drinkers to move, I asked if we have a drink for half an hour could he sort us a different table, Which he did as a group were ready for leaving thankfully in around 30 mins, We eventually got seated and ordered our food, it arrived in good time around 30 minutes. On the whole the food was OK, the pepperoni pizza unfortunately was burt black underneath. And completely not edible, at this point we just wanted to leave, the noise from drunk people falling all over the place around the bar was absolutely deafening. We couldn't even have a conversation it was that loud, The men's toilets were like a swamp wading through pee all over the floor absolutely disgusting. The young lad that served us was fantastic and very apologetic, but the girl that served us was just completely ignorant and rude, she obviously didn't want to be there and it showed. They couldn't even get food past the ridiculous amount of people drinking and filling the bar area at this point they had taken over most of the space in the bar and eating area. Unfortunately when we finished eating our mains we asked if we could order desert only to be told the kitchen was closed. We then asked the young lady for more drinks and only to be told we have to go to the bar, So we went to the bar to order drink and the young lad said go sit down I will come take your order and bring your drink. We then asked her for our bill only to be told to go to the bar, at that point the yound lad came over and said don't worry stay there i will fetch your bill. He came back with the bill and card machine. The young lad was fantastic very helpful unfortunately not everyone has the same attitude. We love Einsteins but this was absolutely terrible. The drunken people filling the place was ridiculous, it needs to make it's mind up what it is. Honestly I can't believe I'm saying we won't be back.