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The best restaurants serving French food in Wellswood Torbay South West

1 Restaurants on GastroRanking

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4.5

74 Opinions

location-icon39 Ilsham Road, England
French
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On the positive side the cakes etc are exquisite, however.... Ignoring the fact that there seems to a distinct, as others in reviews have put it, frostiness*, from the elderly server, there is an issue of cross contamination on the products provided. Her Observational skills are lacking and indeed a duty of care or realisation of actions. A large box was used to house the cakes chosen; enough to fill the box . It was the intention, once the size of the box was realised, to ensure the cakes would not suffer any damage in transit by filling the box fully enough so that lateral movement would not occur. Call it customer common sense. The server did not have and protective gloves on, not that that is an issue ordinarily, it would probably impede the manipulation of the cakes into the box possibly. The observational issue is that the server, the elderly women, was content to close the lid of the box which would hae dislodged and altered the appearance of said wonderfully crafted pattiserie. Just before the elderly woman's (server) intent to close the box and therefore alter the presentation of the skilled craftsperson a polite intervention was needed. Again, ignoring the 'frostiness' of the server, she was content to simply push the offending topping of the cakes into and aside thus altering the artistry intended. This was completed aplomb and with scant regard to cleanliness or the thought of cross contamination. Remember her fingers contacted a number of cakes. The likelihood of this individual having washed her hands previously is called into doubt given the attitude perceived. It was thought better to pay and leave rather than have any further interaction. Good job this was not a test purchase by some food standards agency. * The elderly womens distinct 'non contentment ' was prevalent, but as this is a transaction that was not reliant on feelings and perception, the issue of attitude pales into insignificance when the ignorance of simple safe practice is called into question.