Delivery
Pickup
Outdoor
The best restaurants serving French food in Lambeth London
17 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
27 Opinions in 1 websites
Horrible service, worst place to order delivery, old and tasteless food, very uneducated staff, better restaurants on the same street with better service
37 Opinions in 1 websites
Saturday 10th September 2022, Clapham Junction, Platform 14 at 14:45. Server - Young (20's) dark skinned Woman with black braids. In 40 years on this planet, this has to be the worst most incompetent and rude service i have ever encountered and all for a simple large black coffee! I always ask for a Large Americano with 1/4 of the water added to be either cold or just to chuck a couple ice cubes in as i like to drink the coffee quickly but these places always serve the coffee as it if it is heated fresh from a volcano. In an empty place and upon my apparently complex request, i was met with a long pause and then a 'Yeah'...... following that she then said in a very patronising way 'So you want an iced Americano then?' to which i replied politely, 'No, i just want a black Americano but with a couple ice cubes in so it cools quicker'. Once again after a blank stare (followed by an eye roll this time) she disappeared out the back. My Girlfriend commented to me about how rude she was (but not within earshot of anyone else). There was another employee there that seemed like a youngster/Trainee that was just getting on with his job. He did nothing wrong. She then returned looking miserable and disinterested and dumped the Coffee there which i then paid for and as i picked it up, it was literally freezing cold. As we were expecting a Train i just left thinking it'd hopefully be a bit warmer inside. It wasn't.... She essentially just made a double espresso and put it under the cold tap in the kitchen out the back to fill it up. There was a Starbucks on the other end of the row which had many people in and now i understand why. If you do not like customer service roles or at least, can not endure them with a hint of courtesy then don't do the job! I speak as previously having worked as an Assistant Manager at a Restaurant for 7 years. An abysmal experience from start to finish.