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The best restaurants serving Fast food food in Holyrood Bury North West
3 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
13 Opinions in 1 websites
Normally love this place , but tonight meat in kebabs and biryani is large chunks and chewy, not usually l like this, what’s happened
173 Opinions in 2 websites
Some of the reviews on here seem a little unfair. We have been ordering from China Palace for 34 years, since 1990 (I live opposite) and have never seen or heard any bad reports about the place, only very good recommendations. Everything we have ordered, quite a wide range of dishes, has been spot on. The food is tasteful, piping hot and huge portions and the place is very clean. I have however, noticed that since the previous owners have changed hands, it doesn't get mad busy like it once did. The previous staff like Sue (many years ago) and Peng, pre pandemic, were very quick, jovial and made the place what it was. Since then, the staff has fluctuated some-what and this does have a hand in un-nerving some people. You cannot expect food to taste EXACTLY the same when made by two different people, no matter how rigid you stick to a recipe and if you do, you are being unrealistic. I have noticed that the food is slightly different in the last 4 years. It is a little disappointing when you've been used to what you like but it isn't that much different that it would stop me going altogether. People are entitled to their opinion but its worth speaking with management to try to work through a problem than rocking the whole boat at a tough time in the food industry when businesses are struggling to train new chefs and staff and keep up a valuable reputation in a long established place as this (50 odd years). I haven't been going to takeaways very much for my own reasons but I'm glad I chose to ignore the off putting bad reviews on here tonight and just try it for myself, because as always, though a little different, not much, the food tasted good, was piping hot and generous portions enough to feed 3 and I could have never ordered from here again and missed out. If you had a business, wouldn't you rather have folk speak directly to you and give you the chance to correct things than putting you out of business completely. Once a reputation is put on shaky ground or ruined .... It's very hard or unlikely to recover. It costs nothing to be fair and kind and goes a long way to keeping communities thriving.