The best restaurants serving Fast food food in Hounslow West Hounslow London

Staff got my order wrong on three occasions and left us short of food. On this occasion the food was cold and one meal short. I called and spoke to a person claiming to be the manager/owner. He was very rude, abrupt and extremely disrespectful, refused to take any responsibility for their error or offer to resolve the matter. Appalling customer service!! Will never return!!

Today I went to the chicken cottage outlet at bath road Hounslow. I have ordered grilled chicken Xtra spicy wrap which was worst as expected earlier I have ordered chicken wrap I know the taste that was still in my mind I don't why they have served worst thing when I have complain receptionists and chef they have not even say sorry inspite chef is telling me filled peices we add I was so hungry at that time I request management of the chicken cottage. Please take action or inspect the staff quality of the food was not how it was earlier and please hire trained atheist they accept or resolve the issue of customer wisely I know wrap is not that much costly but money is money how u expect from us to pay , customer always expect taste.

6 pcs of chicken but found 2 were chicken carcasses with just a few scraps of meat, otherwise just bone, 2 dry breast cuts and 2 drummers, no thighs. Uber Eats driver took only 4 minutes to deliver but it arrived cold and no napkins were provided. Chicken coating doesn’t have much flavour and it was quite soggy. Overall not worth the money and won’t order here again. A generous 2 stars.