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The best restaurants serving Default food in Llanbedrog Gwynedd North Wales
5 Restaurants on GastroRanking
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982 Opinions in 2 websites
I rarely write reviews but after today felt compelled to do so. We were sat at 1145 and informed kitchen wouldn't be open until 12. Not a problem, we then had a member of staff come over and inform us the kitchen wouldn't open until 1215. Stil not a problem. By 1230 we were chasing down a staff member to be served. We ordered drinks whilst we waited and waited 25 minutes for the hot ones. They did inform us there would be a wait but we didn't expect 25 minutes. By 1330 the food still hadn't arrived, I have worked in restaurants for years so I understand being busy. Our garlic bread and bread and olives arrived finally after an hour, our mains then turned up at least 20 minutes later after us chasing them and being scolded for asking - they were also the incorrect food and when we pointed this out we were berated and told it was our fault. The younger staff were apologetic but the older gentleman shocked us with how utterly rude his behaviour was. We asked to speak to the manager and was informed it was him. We told him we would not be paying for the food and would pay for the drinks and the two kids' meals and starters. We are frequent visitors to the area and own property near by and we will not be returning and will be telling others to avoid. We understand demand and the kitchen running late but rudeness should not be tolerated.