went there on a Saturday at 11:30am and they had no normal or vegan sausage rolls!!! Zero!! 16 mins to bake and wait!! The staff were putting 4 trays of them into the oven!!! They never seem to have anything available, we went to Gregs Hight Street instead and they had everything waiting.
Hello. I recently placed a delivery order but the order didn’t arrive and you charged me for the order. please can you advise how I get my money refunded.
72-74 St. Georges Street, Winchester SO23 8AH England, England
Arrived very late and without the gluten free pizza I ordered. Having gluten free was the main reason I chose Papa John's in the first place. Went in person the next day to complain and after insisting was eventually promised a refund for the missing pizza within 4 to 5 days. A week later still no refund so I complained online. Finally, another week later have had email confirmation that I will get my refund but no discount or compensation for the very late delivery. Only lies. The shop blamed it on traffic, the email said they were very busy. Which one is true? Either way not acceptable to deliver an hour and a half after I ordered.