The best restaurants serving Default food in Hoole Cheshire West and Chester North West

Elaine C couldn’t of done more for us, what a valued member of the team she must be 👍

Super friendly staff, food is stunning, almost didnt come here from the bad reviews, so glad i did, portion was absolutely massive...my only gripe is that they didnt use heinz ketchup or similar.. just great overall

I have bought food from Munchies on many occasions and never had any problems. I previously lived in Hoole at the time. I only usually order a donner or kofte kebab, so I cannot comment on the rest of menu. Yesterday, I was passing so I thought I would treat myself to a kebab ( I am a creature of habit). I ordered a large donner kebab. I ended up paying for 2x pots of sauces as I didn't order the sauce at the time, and their minimum spend on card is £1 and I had no cash on me. Not a dealbreaker, but today I was looking at my online banking and I have been charged, £10.30 for a large donner when the menu price is £8.80. So, are they charging £1.50 to use a card to pay in the shop? I can't see any charges listed on their website, nor was I informed of a charge when I asked whether they accepted card upon entering the shop. I didn't check the amount when paying as the counter is high (and I am short), and you just assume the price you see on the menu is the price you will pay don't you? Additional to this, the donner meat was overcooked (curling and brown at the sides) and very greasy. Yuck. This was at 4.30pm. They open at 4pm, so I can't help think that it was left-overs from the day before (as there was a new chunk of donner meat on the rotisserie. I am afraid to say that most of it ended up in a bin :( ..... I hate wasting food and I also hate over-paying for sub-standard food not matter what it is or where it is being served. All of this is more than enough to stop me visiting again in the future. There are plenty more kebab houses in Chester so Munchies need to up their game I think !

Staff member was extremely rude and argumentative, never stepping foot in here again.

Rooms are cold. No adequate heating in the rooms at all.