Delivery
Pickup
Outdoor
The best restaurants serving Chinese food in Solihull West Midlands
18 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
7 Opinions in 1 websites
Placed an order in Foodhub at 18.44 the delivery time was 90minutes. 90minutes passed so rang China wok young lady answered the phone I explained I was chasing the order. Asked to hold the line. Ten minutes later the phone was hung up without anybody speaking to me. Tried the restaurant 97 times continuously engaged eventually it rang and was answered told to hold the line again only for the same to happen again!!! Food eventually turned up at 22.25 part of the order missing tried to ring restaurant to inform them guess what engagedagain. Raised complaint with Foodhub tonight they have contacted the restaurant they are not prepared to reimburse for food missing from my order and no apology DO NOT ORDER FROM THESE ON ANY FOOD HUB. The delivery time never changed all evening absolutely disgusting There is no customer service No contact directly with me from them despite them promising the manager would ring me all week. Terrible customer service Will never use them again !!