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The best restaurants serving British food in Belfast

91 Restaurants on GastroRanking

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2.0

17 Opinions

location-icon302 Airport Road West, Northern Ireland
British
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A colleague and I went to the café for our lunch break today. The server area was poorly optimised, as the menu for food was located behind the drinks ordering area rather than where you order your food. This caused confusion. My colleague ordered a chicken roll and I ordered the pasta salad. After waiting a ridiculous 30 minutes the chicken roll arrived, but I was informed that the kitchen didn't have the ingredients for my salad. I was astounded that it took them 30 minutes to inform me of this and to heat up a simple roll, especially given that the café had only a small number of people. As a consequence of this we were running late for work, and I was forced to leave without my order. The only positive in the experience was the waitress, who was friendly and apologetic regarding the whole fiasco (none of which was her fault, the blame laying with the incompetent kitchen). I was offered a pre-made sandwich and a baked snack which I accepted in lieu of a refund. A terrible experience and to top it all off, my colleague described the chicken roll as tasting "like airport food". Don't go here, there are much better eateries nearby.