The best restaurants serving British food in Brunswick Warwick West Midlands

Never had a problem, always good service. This was true with the owners at that point. I went in a few months ago, I guessed by the fact that there were quite a few people waiting for food that it was under new management. The wait was about 10 minutes, I think it was a Friday and they were completely unprepared, disorganised and were not communicating with each other like a team should. When one customer finally got his food he said as he was leaving "You've just lost a customer." Subsequent visits, they seemed a little better. Tonight, it was not busy at all. I ordered my food and paid. The dude went back to finishing another customer's order who arrived to pick up about a minute after I did. The customer got her order and left. I expected him to start mine, nope, he grabbed a skewer with meat on out of the thing with the holes and went in to the kitchen and returned with it in a bowl. While this was going on his colleague returned from a delivery and proceeded to grab her drink and something to eat, there was a little bit of conversation, I'm guessing about what he was doing and what I was waiting for. She then asked me did I want sauce and salad on burger? To which I said yes. I had to remind her about the Cheese and she forgot to offer me Salt and Vinegar. But then again so did I. Soon after I got my order and left. I was there for about ten minutes. The dude looked like he was in no hurry at all. He looked over at me at one point I guess to make sure I was still there, and did say it would be another few minutes. They need to be faster, be better organised and prioritise better. Deal with the customers in the shop first, they're your main priority, your bread and butter then deal with the delivery orders. In the time I took them to complete my order a snail could've successfully made it across the road.

Great value food in a basic but clean setting. The food was lovely and the staff were pleasant. Good place for those who want to relax while watching the traffic, this is actually much more relaxing than it sounds