The best restaurants serving British food in Shawbirch Telford and Wrekin West Midlands

I visited for a bite to eat with friends. When we arrived the pub wasn’t too busy but first impressions were that a bomb had struck it! Tables were stacked with plates and glasses (some still there when we left a couple of hours later! ) There seems to be no organisation. On a positive note the young barmaid Grace is a credit to your company. She remained behind the bar diligently serving the customers in order (the sign of a good barmaid) but the other member of staff was more bothered about filling up the shelves with glasses (there was no shortage) than serving the queue at the bar . She proceeded to walk up and down the bar avoiding eye contact with the customers. I know shelves need restocking but common sense dictates that you do this after serving the customers. Not the first impression you want to give . This proved to irritate some people who ended up walking out. The Woolpack is okay but simple tweaks could make it so much better. Staff Training for some staff on how to work on a customer focused establishment wouldn’t go amiss. I am sure they meet there monetary targets as it runs successful quiz nights etc….but head office should look at the big picture …..could make even more if it was correctly organised. Food was what we expected no complaints.

We stayed in the Travelodge next door, so decided to eat here as so convenient. It looked quite rundown from the outside, so were a bit worried what it would be like on the inside. It looked a little better on the inside, but it was very dirty, especially the floor all around the table we were directed to sit at. Obviously a family with young children had been there before us, but no attempt of sweeping up all. What a shame as the food was decent, the best roast lamb I've had in ages and the vegetables were nicely cooked. We went back for breakfast the following morning, again the food was fine, the service was ok, I asked for scrambled eggs, I was told it would take a few minutes, duly arrived perfectly cooked. We decided to use the toilets before we left, really, really dirty and in desperate need of redecorating. Sad to say but it has put us off Toby carvery restaurants. There is no excuse for such poor standards of cleanliness.