The best restaurants serving British food in Shawbirch Telford and Wrekin West Midlands

I visited for a bite to eat with friends. When we arrived the pub wasn’t too busy but first impressions were that a bomb had struck it! Tables were stacked with plates and glasses (some still there when we left a couple of hours later! ) There seems to be no organisation. On a positive note the young barmaid Grace is a credit to your company. She remained behind the bar diligently serving the customers in order (the sign of a good barmaid) but the other member of staff was more bothered about filling up the shelves with glasses (there was no shortage) than serving the queue at the bar . She proceeded to walk up and down the bar avoiding eye contact with the customers. I know shelves need restocking but common sense dictates that you do this after serving the customers. Not the first impression you want to give . This proved to irritate some people who ended up walking out. The Woolpack is okay but simple tweaks could make it so much better. Staff Training for some staff on how to work on a customer focused establishment wouldn’t go amiss. I am sure they meet there monetary targets as it runs successful quiz nights etc….but head office should look at the big picture …..could make even more if it was correctly organised. Food was what we expected no complaints.

Outstanding service, very tasty and good value for money. Highly recommend, we had the £6 cavery special and can not praise the staff and service enough. 👌