Delivery
Pickup
Outdoor
The best restaurants serving British food in Ludlow South Shropshire West Midlands
4 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

8 Opinions in 1 websites
Tasty breakfast, not overpriced. The place it’s a bit hidden, next to Monkey Mania, on an industrial estate. Parking outside.

6 Opinions in 1 websites
Don't recognise this place! Surely CHURCH INN......which fits the geography. Shows that TRip Advisor accepts listings at face value.

1652 Opinions in 2 websites
The squirrel is usually mine and my partners go to restaurant in Ludlow. Everytime we went it is always good quality food and service at a reasonable price. We decided to take our friends who were visiting from Lincoln here on the 28/3. All seemed normal at first and we appreciate that it was a Friday evening and we managed to set sat as a walk in. It all started normally we were sat and a drinks order taken punctually. Once we ordered our staters (only two we were sharing one between couple) they took around 45 mins to arrive (one plate of 3 chicken strips and one cheese and mushrooms). Again this did not bother us as it was the weekend and we appreciate it was busy. We then waited around an hour for our mains again not the issue the server apologised. The issue came when I went to take a bite of my steak and it was stone cold. I confirmed with everyone in the group that this was the case and I wasn’t being over dramatic. Now I have never ever sent anything back in my life so I was a bit apprehensive about doing so. My boyfriend decided to go approach someone for me as I have quite severe anxiety. He approached a middle aged lady with short blonde hair wearing a floral top black jeans and white converse and said “excuse me my girlfriends steak is cold” very loudly she said “and what do you want me to do about it” which left my partner stumped for words. She then stormed over and stood behind me repeating “and what do you want me to do?” The really made me so anxious. She did offer to have it remade but I didn’t really fancy waiting another hour especially since everyone in my party were nearly done. Eventually she suggested she take it off the bill which I am very grateful for. Whilst I was waiting for the other members of my party to finish their food I overheard her say to another customer “my shift was meant to finish at 8” I am very empathetic and understand it really sucks so much to stay behind after your shift, I worked in hospitality I understand it’s frustrating when you’ve already been there for 9-12 hrs. I just think announcing to to customers- making them feel guilty for coming in and taking it out on other customers is not the way to go? I didn’t even receive an apology which is the worst thing just a half assed “I’ll feed it back to the kitchen”. The irony of the fact is where we were seated was under a recently acquired award for customer service. I wish the gentleman manager was there. Just so disappointed.