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The best restaurants serving British food in Wednesbury South Sandwell West Midlands
3 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

2176 Opinions in 2 websites
A group of 6 of us attended the Ridgacre tonight and we will not be returning. The issues started from the second we walked in the door. The first issue was several members of staff walked past us before approaching us (we were waiting by the ‘please wait here to be seated sign’). We were then directed to another desk to wait to be seated. It then took approximately 5 minutes for anyone to come to this desk. We were then shown to a table. We sat down and ordered some drinks. We had to wait a long time before our drinks arrived. We then ordered our food - every single item the waitress was overly pushy for us to upgrade for more food. Our starters took over half an hour to arrive and when they did they were poor quality. The prawns had very little prawn in them and the menu stated they would be in a tempura batter - they were absolutely not. They were rock hard. On mentioning this to the waitress she did take these off our bill. The waitress herself even admitted she had tried these before and not enjoyed them. We then had to wait another half an hour or so for our mains. 2 out of the 6 mains came stone cold - we complained about this and then we were asked if we wanted fresh food or this food reheated - we asked for fresh. The ‘new food’ came out very quickly (too quickly for fresh food to have been cooked) and still was not overly warm. We also believe this had been reheated not served fresh. Somehow the request for fresh food had got lost on the waitress’ journey to the kitchen from our table. The steak was not cooked well on these meals either. There had been poor quality cheese thrown on the top of some chicken and a singular piece of bacon thrown in the middle of the plate - this was the smothered platter. Some of the meals were nice and some were average. Before everyone had finished eating, the waitress had started clearing the plates from the table from those who had finished - again a sign of poor service as this made the people who were still eating feel rushed as the bill was being sorted whilst still eating. The waitress had also made a few comments about ‘the day I’ve had’ etc which I feel unprofessional as frankly how her day has gone is not relevant to the paying customer. We did not leave a tip for obvious reasons. We were given the name of the waitress and the ‘chef’ which I will leave below - I’m surprised they were even willing to share this information after what an awful experience we had. We were surprised we were asked to leave a review. We will not be returning to this establishment and I would recommend everyone avoids this venue. Name of waitress: Aaliyah Name of ‘chef’ (someone who cannot successfully microwave food): Mikey

673 Opinions in 1 websites
Came for lunch yesterday with my wife. Haven’t been to the Ridgacre in many years but gave it a chance. Had a lovely Roast Dinner and was served by Sam. He was a credit to the team and made our experience what it was. Seemed to be the only one working and never stopped moving the whole time we were there. We praised him to the manager behind the bar and said we would be returning in the future due to our experience. The beef dinner was incredible and tastes homemade. Couldn’t fault our visit. We will be back. Thankyou, Dillon