The best restaurants serving British food in Taunton Halcon Taunton Deane South West

Kate was the loveliest waitress and v helpful too

Utterly Disappointing Experience at Harvester The Griffin, I’m not even sure where to begin ,we booked afternoon table for lunch at Harvester T/G and the experience was beyond disappointing. The service from the staff was appalling. A waitress came to our table to take our order, only to walk off mid-process, chat with her colleagues, and completely forget about us. We ended up being served by about 5–6 different waiters, each of whom made mistakes when delivering our food. There were seven of us dining, and every single person received their meal at a different time. It was chaotic and incredibly frustrating. When it came time to order desserts, things somehow got even worse. We waited over 30 minutes for our puddings, and when they finally arrived, every single order was wrong and they still came out at different times. When my Ice-cream arrived it looked like soup. YES it was that bad The staff clearly have no idea what customer service means. Most of them spent the afternoon standing behind the counter chatting with each other while ignoring customers. The food itself was mediocre at best, which added to the disappointment. Please save your money and avoid this place. If this level of service continues, I wouldn’t be surprised if they shut down permanently. Absolutely disgusting service. “Management” Please consider this review as constructive feedback rather than criticism. We kindly request that you refrain from responding with an apology, as we heard "sorry" repeatedly from your staff throughout the afternoon. A truly exceptional service experience from the outset would have prompted me to leave a positive review instead.