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The best restaurants serving Brasserie food in West Oxfordshire South East

1 Restaurants on GastroRanking

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4.0

65 Opinions

location-iconUpton Downs Farm, England
Brasserie
outdoor_seating_237584takeaway_237584delivery_237584

When we have been here in the past its always been great but our family meal on Christmas eve was a terrible experience. My father-in-law booked a late table for 3pm due to family logistics. This, in hindsight was probably a mistake as we were rushed from the get go to sit and order as quickly as possible. We should have expected the same level of service as the other diners but the staff clearly wanted us to leave as quickly as possible. This could have been forgiven if the food had been up to it usual standard but it was far from it. Firstly the menu (if you could call it that) was extremely limited and ranged from expensive to very expensive. If you didn't want to spend £35 on a steak then it was a choice of a burger or a vegetarian celeriac steak. I went for the burger @ £16 and it was probably one of the worst burgers I have ever eaten and I'm including McDonald's in that statement. It was quite literally thrown onto a plate with no care or garnish of any kind. It was also dry, overcooked and rubbery. There was an overpowering and frankly not pleasant taste of harissa. The slightly undercooked fries were served separately not individually but for a "help yourself free for all". We had to repeatedly ask for napkins and sauces. We were brought a tiny ramekin of mayonnaise between 6 of us and when we asked for more we were told they had run out. How the hell do you run out of mayonnaise? My dessert (again, a tiny choice of crumble of brownie) was the apple crumble and was served Luke warm at best with about a tablespoon of uncooked sugar and crumble mix thrown on top. I felt very sorry for my father in law as he paid for this terrible meal as our family Christmas get together. I certainly wouldn't have paid for this food and service. The chefs here should be ashamed of themselves. In this day and age of covid upsetting the industry then I would say this place isn't going to last long as other restaurants have far higher standards of food and service in the area. Shame. It used to be nice.