The best restaurants serving Brasserie food in Elmbridge South East

So looking forward to our visit on Easter bank holiday Monday. But sorely disappointed. I was treating family, to a meal out. Booked a table online, which stated, "Book a table and get a complimentary bottle of wine". Imagine my surprise, when getting the tab at the end, that the cost of the wine was added. Upon my protest, that item was reduced to £12. I again expressed my shock, and eventually the item was taken off the bill. We had ordered the roast platter. This was served tepid, and we were given cold plates. Surely hot food should be served on hot plates? I still feel upset at the spoiling of what should have been a memorable event. NOT a Happy bunny.