The best restaurants serving Brasserie food in West Kirby and Thurstaston Wirral North West

*in response to Hickory's reply: you've completely ignored the essence of this review which is you put undue stress on your customers and they're shamed and embarrassed into having to ask for the automatic tip to be removed. If you can auto add it, you can auto remove it and the spirit of what I'm saying is you know people will likely not ask for it to be removed out of embarrassment* I am so disappointed that 7.5% service charge was automatically added to our bill.....please, we can't have this happen to the UK. Americas tipping culture needs to stay across the atlantic, next to health care for profit. I'm not angry, I'm just really sad. The position you people in just isn't right. I get it's a business, and even I want you to earn lots of money and be really rich because you make a great product. There are people in society that have to count every penny and who are maybe borderline homeless. Say their child does really well at school and they want to make their child feel special and rewarded and so they put on their best clothes and head to Hickory's. You're already not cheap (we paid £65 for 2 mains and 2 drinks with a side of onion rings) and for this family, the bill's already going to be a stretch for them. And then you add 7.5% which they're not expecting and definitely don't have the money for.....the feeling of dread, shame and embarrassment they feel right in this moment is something that I think business owners have so much power where they could do good.... All you need to do is not add it automatically, let it be a option. I'm sorry for the long message, I just don't want the world to follow Americas broken way! The food and service was excellent as usual and we will be coming again soon. We always tip a minimum of 10% anyway...as a business owner my self, I just can't shake the fact that I know that you know that auto adding it means people are embarrassed into paying it anyway and it's not our culture here and shouldn't be. If you think it's so easy to just ask for it to be taken off with your "no questions asked" then prove that you believe that it's no big deal and not auto add it, have every waiter ask if they can add it at the end of each meal, yes?