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The best restaurants serving Asian food in Lesbury Northumberland North East
1 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
369 Opinions in 1 websites
Absolutely avoid luke the plague! We booked this hotel as it said it was pet friendly and after a phone call to the hotel confirming that there was no extra charge for my 2 dogs . After a 3 hour drive we arrived and went to check in and was "greeted " by a very aggressive Asian man shouting that he was busy and i would have to wait. After a few minutes he slammed a pen and a form on the counter and simply said complete this. I filled in the form biting my tongue more for my wife's sake. I handed him the forms back and he demanded £120 which i questioned as we had already payed for our stay with booking.com. For the dogs he shouted and i explained that I had already confirmed with the hotel that there wouldn't be a charge for this. £120 must be paid for the dogs he demanded in a very aggressive manner to which i replied who do you think you are talking to? He turned away and disappeared! I spoke to another member of staff after waiting 10 minutes and he told me that the man i was speaking to was the manager and he had left the hotel and didn't know when he would be back. We had to book another hotel at short notice and eventually got our money back through our credit card as both the hotel and booking.com refused a refund.