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The best restaurants serving Asian food in Berrylands Kingston upon Thames London

1 Restaurants on GastroRanking

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4.0

130 Opinions

location-icon285 Ewell Road, England
Asian
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Good Evening, I am a resident at Ewell Road, which is located next to your restaurant. I tried to email using your website but that email address is in fact invalid. I wished to formally lodge a complaint regarding the noise activity and pure lack of respect being shown at the back of your premises. This is the back of your restaurant, but is the front door on many homes, along with my bedroom being located less than 20 feet from your property. Every single night without fail, there are numerous people shouting, slamming and making excessive amount of noise very late into the evening - for instance tonight at 11 o’clock there is slamming, banging, shouting and a gate being dragged across a concrete floor. Less than three weeks ago, I approached one of your employees at the back gate and very calmly asked that some respect be shown, even showing him where my bedroom is located and how close it is to the property. I asked employees to stop dragging the gate and simply lift it when closing it late at night, and stop the excessive noise and being extremely loud including shouting for no reason. Despite my attempt to do this every single night, we are dealing with excessive noise at disgusting hours. My partner wakes up at 5 o’clock in the morning to go to work so is in bed way before this time. Despite this, she is unable to go to sleep properly because of the ridiculous amount of noise your employees are making. I am fully aware that this is disrupting multiple residence and I wish to advise that this immediately be taken into account and respect be shown at the back of your property. If this continues, we will be forced to take matters further through different avenues, along with attending your restaurant during working hours to complain. We fully understand there may be some form of noise, but the manner that is currently being done is absolutely atrocious and a pure disregard for all the residents that live next to your property. Dragging a gate across concrete floor and shouting at 11 at night is purely unacceptable.