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The best restaurants serving American food in Calton Glasgow City Glasgow and Surrounding

2 Restaurants on GastroRanking

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4.3

3566 Opinions

location-icon17 Bain Street, Scotland
American
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Having visited here several times before I was looking forward to great food and service but sadly not the case. Had a booking for Oct 20th at 6.45 for 2 people , staff were clearly stressed out by how packed the venue was with a wedding on and it being match day and a sold out concert just down the street. We were told " we had no idea it was going to be like this" as they struggled to find us a table. These are all marked calender events and should have had staff to support this busy time surely. Despite being booked we were left for 30 mins without having a drinks order taken, then people who hadn't booked walk in and took chairs from our table and asked us to lift our table and move it so they could join their friends at the next table - sectarian football chants started off them and nothing was said/done. Finally a member of staff came but only to take their order and ignored us. At this point we got up and left. Meanwhile front of house staff are still letting everyone in and saying " there might be some space outside". This is supposed to be a nice place to eat I thought but instead had drunken IRA chants in our ears, felt forgotten about and left hungry. Emailed the manager about this and the response was a bit lacking with " I'll speak to the staff and hope you come back ". Most establishments in the area hire door staff just for match days to avoid this and its bookings only - it's a shame St Luke's didn't follow with this. Won't go back

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4.0

124 Opinions

location-icon267 Gallowgate, Glasgow G4 0TR Scotland, Scotland
American
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Had a great experience and Robbie had great customer service and helpful if we needed anything would definitely recommend