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The best restaurants serving American food in Southville Bristol, City of South West
2 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1 Opinions in 1 websites
Gran regalo para los niños, los batidos aquí son deliciosos. Una gran variedad de opciones (¡recomiende el kitkat!).
7 Opinions in 1 websites
Firstly can I say that I was really excited about this venue opening and I really want it to succeed. We went to one of the “soft” opening nights which had a number of glitches including a wait of over 2 hours for food but we put it down to teething problems and assumed there would be improvement. We wanted to return but none of the performers appealed until we saw that James Morton was appearing on Saturday evening. We arrived at 7.30 it was then a 20 minute wait until a waitress appeared, we ordered drinks which arrived and then we ordered food and water, the starter came reasonably promptly but the water never appeared. When the starter plate was collected we ordered more drinks, a gin and a GLASS of wine, a few minutes later a BOTTLE of wine was brought to the table and no gin, we decided to keep the bottle of wine but had to remind a different server about the gin. Meanwhile the excellent James Morton had completed his first set of the evening. Then the original server asked us if we had our starters which had arrived and been eaten, at this point alarm bells were seriously ringing. 2 tables who arrived much later than us received their mains at that point we felt we had to ask if ours would be much longer, (along with a few other nearby tables) we were told that they would check but no one got back to us but they arrived at 9.40, 2 hours and 10 minutes after arrival. So, basically nothing had improved since the “soft” opening a few months ago, the attention to detail from the waiting staff is very poor, the food is ok, but expensive, wife’s chicken was overcooked. So after a quite eventful evening the icing on the cake was about to unfold. James Morton had just started his second set when an altercation between him and the security guy led to James refusing to play on, a situation that could and should have been handled better and could have been easily avoided. Apologies for the lengthy review but hopefully you’ll agree that a lot happened on our visit. Message to the owners, improvements need implementing rapidly.