The best restaurants serving American food in St Michaels Swale South East

The food was very disappointing. My friend was given mash instead of chips.When the waitress was made aware of the error, she said there was nothing that could be done as that was what was on the receipt Having looked at the receipt before we left she was the one who had made the error. The food was also cold.. The customer service was non existant!! Very unfriendly & unprofessional