The best restaurants serving American food in Boulton Derby East Midlands

Great halloween atmosphere tonight at the lodge. Super service at bar from sharkey and Emily . Full house and entertaining music. Staff busy serving and waitressing.

I have been using this branch ever since it's opening and used it when the previous owners were in situ. I have never ever had to complain about anything this was always my go to place until this evening. Normally I order on line, as I could not find how to order what I wanted I went into branch. I waited my calculations at least 10 mins to be served, non-one acknowledged I was there, no apologies for keeping me waiting, Priority is given to online orders, when the assistant was serving me he interrupted my transaction to serve an on line customer then came back to me and could not remember what I had ordered (good in it) When I got home the chip order was missing and the meat was hardly warm. When you are handed your order you do not expect to have to check it after ordering in front of the assistant, I make this vow now after my experience as a loyal and dedicated customer I will never set foot in the place again, if the assistant by the name of Gwen has served me this would never ever happened her standards were very high. It is alright potentially for the owners to say you should have said something, what are my options go back for chips and have a cold tea (that is on the assumption the owners care ) I will leave that for you to judge). I am flabbergasted at my experience tonight I make this vow that I will never set foot in the premises again (as I have already said), but I will ensure as many people know of my lack of customer care tonight. My tip is do not go near Zan's it is nowhere near it's reputational standard in Allenton. I take no pleasure for writing this feedback, however I felt regular customers should be aware of my experience. For those who have used this place before I say bring back George.