The best restaurants in Pontardawe Neath Port Talbot South Wales

I've ordered mixed meat wrap it came without salad and sauce and I'm suffering with sickness now

Absolutely anging I had wedges and they was soggy and slugs

Just to start with a positive: the coffee was good. Went here yesterday with a friend. I can’t comment on his food but I had avocado on what was meant to be sourdough toast (which was actually just white sliced bread) - little tip, While I maybe nearly 50 You don’t need to mash avocado as though it’s for a 6 month old. Why do you need better service. Well in an age of rising costs, customers are king! So the ‘chef’ put the food on the table and I asked her if we could have two more coffee’s and her reply was we have to go up to the counter to order…”it says on the menu” She proceeded to walk behind the counter and passed the only other staff member, working behind the counter. The cafe is about 400sq ft with about 6/7 tables and I’m sitting 1 table away from the counter. So while my mate ate his bacon sandwich, up I got to walk the 4 steps to the counter to order two coffees to give my order, and advise the chef “it says on the menu sourdough, and that’s white sliced bread” Anyhow they brought the coffee table.

Great venue with lovely decor, staff were very attentive and created a great atmosphere. Unfortunately the menu was limited and food we ordered was poor. Chef is letting the team down.

Awful customer service from a young girl called Sophia who started shouting across the busy store, because we didn’t pay to sit in and didn’t even ask us if we were but claimed she did, then stated that I was being disrespectful but she was shouting first.