Flames Pizza (Swansea) in Neath Port Talbot

I've ordered mixed meat wrap it came without salad and sauce and I'm suffering with sickness now

L had food from flames tonight and I wouldn't feed it to a dog

Best food good quality of food same as always in Ponty We’re happy thanks guys

Orders were missing salad. Cost over £25 for mixed wrap ,1 doner and 1 chicken tika diner. Pitta bread was a hot dog roll. Sauce was not on .didnt want coleslaw but it was on doner ..over all not good too fatty. Lower down have to recommend some food but on this occasion *dont recommend anything *

Poor Quality Food. Spent £25 in order to get free cookies and by doing so, was rewarded with the picture provided. Burnt. INEDIBLE 'cookies' which were rock hard and when called up about had a response of "They were free though so?" Yeah I realise that, but to spend £25 in the first place just to get the free cookies wasn't very nice 'free gift' at all. The food in itself wasn't very good either but very disappointed with the cookies and both the staff members response. AVOID.

Absolute SHAMBLES! Avoid this takeaway at ALL costs! Non existent customer service, rude! Food was an hour late, cold and inedible, in the bin, £30 worth, and they didn’t even care! For shame! Should be able to give ZERO stars! Lateness of deliveries happen and I can deal with that, annoying, but things happen, but when you phone the restaurant and you’re answered rudely and told you’re a liar as apparently you didn’t order food!!! He then miraculously found the order! Our cheese burgers didn’t even have cheese in them 😂😂😂😂and a rasher of bacon that was shredded in a paper shredder, somehow, they even managed to mess up the chips! The only part of the meal that was warm? The cans of Dr Pepper and the bottle of orange for my son 😂😂😂 and, the Dr Pepper was flat, my son coincidentally has just started home economics in his comprehensive school, he messed up his first dish….and it was still better than the excrement they served up from this “restaurant”

Brilliant service very quick and chips cheese bean are just amazing

Brilliant food, convenient to order online

Best kebab in Pontardawe. Lovely friendly staff. A big thank you to Mehdy.He' s always friendly happy and helpful. Strongly recommend,Flames!

Good customer service, easy taking orders & professional Well done

Chicken I asked for was 2 peices ofchicjken no drum sticks or wings this is what they sent disgraceful looks like even these been there all day

Sunday night kebab. Quick service and tasty food. Thank you.

Food that showed up ok but not everything i asked for did try and tell them but no luck when i tried to tell them

I have had many,many meals for myself,family and friends #AMAZING ,Will not be disappointed. with jay on delivery (*****) what a really nice guy always has time to talk to the kids even though they nag him bess him. Well done all I won't order food anywhere else.... Thank you all From no 48 up the corner

Chicken doner very dry, chewy and disappointing tonight, not very consistent at the moment, which it should be if people are paying good money

As a delivery driver I've had a silly amount of kebabs from different places but the shish lamb I just had from flames was an absolute cut above. Best kebab I've ever had and so friendly. Highly recommend.

Tiny portion of "large chips". Better to order opposite the road 🙄

Absolutely the best kebab in pontardawe,Eddie is the friendliest and most helpful person ever,definitely recommend this place

beautiful kebab , eddie was very helpful and made a beautiful kebab :) , 10out of 10

Good food, good service. Highly recommended

Best kebab shop around! Food is amazing, delivery is super quick!

Service was very bad Food cold and taste horrible

I’ve been coming here for 3 years, the food is outstanding! Always quick. Great customer service, always polite. The calzones are unreal!

Awful customer service wrong order but wasn't willing to sort

I have pizza here sometimes. It’s a bit greasy, but it is filling. Last time however, I asked for a barbecue base, yet received a horrible tomato base that had chunks of who knows what in it.

This place has gone downhill,meat was dry and hardly no salad what was there was stale along with the stale flatbread,what's happened to having a pitta bread with a kebab

My pizza didn’t have Tomato sauce in it it was literally cheese on a pastry

I have never in my life had a pizza that tastes that bad curry sauce is like cat sick what a waste of money I will never eat here again

Good , helpful, polite , clean . Recommend

Fabulous takeaway. Pizzas are lovely fresh and just the way we like them. The fried chicken mini fillets are delicious! Have been ordering multiple times over the past six months and food has always arrived hot. Many thanks to all the team there

Absolutely shocking !!! Nearly 2hrs for my order. Wen it came it was FREEZING COLD!!! I rang for my money bk . It's been 2 hours + and still no driver to return our food. Manager was USELESS. never will I buy anything again

Food is great and the staff are friendly 😊

0 star rating. Food was freezing cold when it arrived, also had a thick black strand of hair going through it. And was given a lot of attitude over the phone when complained. Don’t order from here.

Food was actually decent. However, i paid for a large Doner meat and chips and the portion was shocking for the price, £7.10 and got hardly anything.

I will say I do love the Pizzas from here 👌

Used twice via just eat app and both times they have forgotten part of the order and when you call they make excuses. Won’t be using again.

Staff are always pleasant food is plentiful and you see it prepared and cooked in front of you

One star! Because thats the lowest it will allow me to mark this business, as a regular customer for a number of years, this takeaway is going to the dogs and fast! Every order ive placed over the course of the last 3 wks, has been considerably late or missing an item I ordered! Waiting on replacements is ok I guess, as long as you dont have children to feed, its a real shame to see this company turn into the joke it has become, on a better note their delivery driver who they sacked! then called back in to fix their mistakes and apologise! On their behalf! is a lovely person, and could probably run the place better than their whole team. Again it hurts to say this as i did really like their food, but the sheer level of incompetence, and disruption their mistakes cause is simply too much!

Ok slow delivery my entire order didn’t arrive when it did the pizza was there was wrong and also only 2 items of the 5 item order arrived and took all my money it now been 2/3 hours and I’m still waiting on my delivery not ordering again. Not happy.

Kebabs not great and expensive. Order not correct either. Had to give order 3 times

THE best burger, kebab and chip shop. Staff are absolute lads, and the workforce is diverse so us millennial fellas are happy.

Ordered off app keep getting things wrong. As things we ordered are on the receipt yet not on the order itself. Ordered certain items which were payed for yet we were contacted to say item was out of stock offered a cheaper alternative yet no refund.

Great value, delicious pizza. Very friendly staff and fast delivery. Would definitely recommend and reuse.

It's pretty much what you'd expect from a kebab shop. The pizza is handmade to order and very good. Staff are always friendly and helpful.

Good food at decent prices. Staff are always warm and welcoming.

Was only there because 1 of the staff a 21 year old had floored and punched my 14 year old son. Because he thought he was someone else!

Always use these guys, very friendly and good food what more can you ask for? Their wedges are awesome.

The best kebab shop in the area.

Kebab is in the bread .not on it .rubish

No vegetarian options available other than pizza. Most takeaways have several options. Disappointing as we used to go alot.

The staff seem to want to be somewhere else and I don't blame them .bland chicken kebab won't go there again go Emma's

Shocked to see some poor reviews. I love it, especially the huge £15 kebab, which keeps the two of us fed for two days and is delicious😀 Pizza us good too and the coleslaw is my wife's favourite

If I could give less than 1 star I would. Food was ordered at 7pm and was supposed to arrive at 7 : 45. It arrived cold at 8 : 30. Not only was it late but some things were missing. After speaking to a very rude woman on the phone who offered me a discount on my next order ( as if I'd use them again ). She offered to write my name on a piece of paper next to the phone and they'd look out for my name... How professional. I spoke with the manager who brought the rest of my order but by the time the rest arrived it was gone 9pm. Wouldn't recommend this place to my worst enemy. Awful service

Very good food and the staff is are great

Always fresh and good quality food. Regularly buy from here.

Tasty food, friendly staff, never waiting long for delivery

Very good takeaway/ delivery. Pizzas are just the way we like them

First try of this place and I'm less then disappointed. The large chips are tiny the kebab was absolutely horrible it had an awful taste. The pitta was burnt and then it was fantastic to find hair and bone in the donna meat. Will never return to this place ever!

Ordered many times from here and they have not only nice food but they are on time unlike others who say 45mins and take over an hour sometime 2hours...well done keep up the good work..👍