Lucky Star in Neath Port Talbot

Disgusting...food was nearly 2 hours late stone cold. Not what I ordered. Absolutely disgusting quality.

This is the first time I have had a meal from here and it won't be the last . Delivery on time Delivery man very friendly and the meal was stunning

Stunning food, the sweet and sour chicken is really nice, their egg fried rice is the best around and the workers are lovely too. Been coming here a while now and don’t see that changing anytime soon.

Don’t order from here all food bland and taste less

One of the best around! .. I’ve been coming here for over 15 yrs .. yes I’ve had a few hiccups in my years of ordering here but this has always been resolved with friendly service.. food was either resent or credits on my account … Food is absolutely gorgeous from the Crispy Duck to the Sweet & Sour chicken balls…. The Beef & Mushroom 👌🏼

Honestly tastiest Chinese around , my son Harrison would give 10 stars if he could , lovely owners , fast delivery or collect faultless , our favourite Chinese around xx

Fantastic fois excellent service and value for money will see you soon

Absolutely outstanding meal highly recommend will definitely be back soon

Second time from here, food lovely but we were missing 2 chicken balls from the set menu for 1, disappointing. Hopefully it wont happen again.

Huge portions, great value, the current owners / chefs are really good, food is great! And consistently good! Always seems busy and delivery is quick! The pork curry is good and the chicken with salt and chilli is first class! Great chinese, cash only in shop but can pay by card online via the app.

don't know what the low reviews are saying. I live across the road from this place and they're one of the best Chinese places in the area. Chips are the best from any Chinese as well!!!!

Don’t normally leave a review, but the food we had delivered was beautiful. The food took a while to be delivered, but it was definitely worth the wait.

Sorry to say that this was the worse Chinese we've had. Normally order from Superstar or WokPan but they were closed tonight. The food here is tasteless and the noodles tasted like cardboard. Chips were pretty good though

We didn't have a big order and they got that wrong, I had Szechuan Chicken, which I added hot sauce to because it wasn't spicy and had no sauce so never again Lucky Star.

It was ok. First time in a while. Had chicken omelette and chips. A little too many onions for me. Some may like that. But ok for a mid week cheeky meal.

Very good food , best spring rolls I’ve had in ages. They have an issue with their delivery drivers taking a long time to come back, I ended up collecting the food as didn’t want to wait any longer (1 hour 30). When I went in the lady was friendly and the food given to me straight away. Would use again but only as I’m near enough ti collect.

Food never turned up waited over 3hours , lied twice when phoning them , shocking

Terrible service. Order food at half 7 then recieved a test to say our food had been deliver at 8.55 (which it hadn't) then phoned to shop and they said they couldn't tell me where the driver was because she wasn't answering her phone. So was left with no food and having to order somewhere else.

Great food,decent prices. Service a bit rude but all in all can't complain

Terrible. Waited over 2 hours for cold stale food. Terrible customer service. Awfully rude when telling me food was on its way for over 40 minutes

Ordered over 60 pounds (66:45) worth of food. Order arrived late (over 30 mins), it was lukewarm, the Hoisin sauce for the Crispy aromatic duck had been watered down, the Crispy aromatic duck had bone fragments in it (the duck had been shredded, before it was delivered, by the staff at the takeaway) My Duck in hoisin sauce contained LOTS of vegetables (I had VERY specifically requested NO vegetables) AND they REFUSED to even partially refund us!!!!! AVOID AT ALL COSTS!!! Absolutely awful customer service and the food itself was mediocre (the Spare ribs were all 'rib' and hardly any 'spare') Extremely disapointed! If there was an option for leaving minus stars I would not hesitate to rate my experience with 'Lucky Star' at minus -5! Would rather go without than order from them in future, even if every other takeaway in the whole of South Wales was closed!!!!!!!!

Very rude boy on the phone. Also missing items.

** STAY AWAY** I think the lucky star was lucky to even have a 1 star, the young man who spoke with my partner on the phone took our order. Once it arrived, part of the order was missing, so I rang back to explain the issue (no apology given).APPALLING CUSTOMER SERVICE, I was told that I would have a return call back re the missing food (NO RETURN CALL). So I had to ring again and was told to come and collect my remaining food... someone pls explain to me the logic in this, as how is this my problem to have to come down and pick up the food. I went down to air my complaint to the young man behind the counter and again there was no apology for the error made by the shop. i have been a customer for years and to be treated like that this was embarrassing!! VERY SUB STANDARD

After waiting over an hour for our food it was very disappointing!!!! The noodles were "sloppy" the mushrooms had no taste what so ever and the prawns we'll they were so hard we didn't eat them!!!! This was our first time as our usual Chinese was closed ... so far as to say we won t be going back to this awful Chinese!!!! Even after paying an extra £5 for the 'in' convenience!!!! DO NOT EAT HERE!!!!

Ordered a meal at 6.15 last night and was told it would be 45 mins. 1hour 30mins later still waiting rang them said it's on its way 20mins later I rang and cancelled. I have used this takeaway many times with no problem, but the last twice has been disappointing.

Great food and always a good meal with a really varied menu with everything you could ask for some basic English meals also on menu and delivery available

Not the best Chinese, staff are kind, food is a little bit of a let down

Foods not bad, the only reason why I rated it one star is when the lady lied about not having enough signal for the card machine and asked for cash when I said cancel the order all of a sudden the machine had signal and started working, never been back since. My lucky stars don't work there.

Beautiful food you will keep going back.

The food was stunning. Fresh and so tasty. Will be using again

Any comments about food being sent back and sold to customers is a lie the food is always fresh and if order is wrong it is corrected as soon as possible no charge either. Some people will try to take the mickey and get free food，but they are black listed. There are only a small amount of people that have issues and it is mainly on saturday which is busiest day because it is a very popular takeaway. As for the majority they understand and love the food and service.

I think the business is under new management. Ordered a takeaway to be delivered told 45 mins no problem. After 55 I rang to find out where it was they apologised and said it's on its way driver be with you soon. After another 15 rang again so sorry maybe driver is having car problems should be there soon. After another 10 mins ring again so sorry don't understand should be there soon, so politely I said it's OK don't bother with delivery keep it. Couple of mins later they ring to say we will knock of the £2 delivery charge! No thanks beware this is not the same Lucky Star Caewern neath.

Best Chinese I’ve ever had! Hands down! great employees quick delivery lovely food

Our new favourite Chinese takeaway. Tasty and reasonably priced meals. Well worth a visit!

Great food, my new favourite Chinese takeaway.

Not too clever but curry sauce rice and chips in a tray is excellent and good value and staff are really nice

Always had nice food friendly staff

Ordered a meal, I was told it would take an hour ............. it took 2!!!!!! So I cancelled when they eventually turned up!!!!!!! Won't order again!!!

Don't bother!!!! Used lucky Star for years. Now driver can't find address. Turn up 50 minutes after promised hour delivery slot. rung Several times to see where order was. Finally arrived offering discount!! Refused cold food. Such a shame. Maybe management has changed. I will never order from here again

Tasty but wish they had a spicier menu as I like spicy food

Was a regular customer until they messed order up and wanted to charge me more to put it right, also rude on the phone. Will go elsewhere.

Lush food always Hot and Always very polite on phone and delivery.