The best restaurants in Kirkby Malzeard Harrogate Yorkshire and The Humber

Shambolic canteen service leading to frustrated customers. Conflicting board menus. Confusing placement of food items. Expensive. Surly staff.

I have visited on a number of occasions. This time we had dinner in The Orchid restaurant. We went for a drink in the bar at Fletchers Restaurant first which was lovely but completely empty. We then went to the Orchid which again was so quiet with only 1 other table occupied. The food was delicious, although hugely overpriced at £48 for a fillet steak with a few chips and an extra £5 if you wanted peppercorn sauce. The service was unfortunately extremely slow for drinks even though the restaurant was empty.

I took my mother and father for champagne afternoon tea on Friday. We were shown to our table which was by the pianola and we were freezing cold (the heating kept switching off apparently) and couldn’t hear each other over the music. Luckily the manager moved us to by the fire. We ordered hot chocolates, but they weren’t hot at all, tepid I’d say and our food took 50 mins to come! For sandwiches this seems ridiculous. The sandwiches, however, were very good, as were the scones and most of the cakes were lovely. But such a long wait and a freezing cold room other by the fire is not good for a 5 star hotel. Champagne was also only one glass included and then £30-70 for an additional glass!