Delivery
Pickup
Outdoor
The best restaurants in West Highcliffe Christchurch South West
5 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

1122 Opinions in 1 websites
Very disappointed. My partner ordered two meals at the self serve menus in branch this evening (Saturday 22/03). One meal was boxed up and put on the counter quickly and then he had to wait for several other customers to be served before the second meal was ready. Overcooked chicken. Stale fries. Cold. Tasted like it had been cooked three days ago and reheated under a hen (slight exaggeration to make the point). And when he got home we realised he never did get the drinks that should have come with the meal that cost the best part of £20. The kitchen staff seemed to be in party mode though and my partner said it was nice to hear them singing and happy in their job, but that was the only positive part of the purchase.

41 Opinions in 1 websites
I arrived at KFC with an autistic lady I was supporting. We used the machine to place an order. We waited for our order. Mine came, I picked it up. Then we waited for the lady's order to come we waited and waited then I went and asked what the hold up was and apparently they were cooking the chicken. We took a seat on the corner and whilst I was sat down, I noticed how empty it was, but didn't think anything of it. We waited some more then finally the order came around about 15 minutes later. Not too much of a big thing, more of an annoyance really. The lady I was with started eating her chicken I finished off my meal. Then just as we are to leave the lady I was with started to have a panic attack and challenging episode and wouldn't move from her seat. I tried to calm down but she didn't want to move. I went up to the counter and tried to explain to the young boy server, as our time was nearing on the alloted parking time, but he just said I would have to pay a fine, as they don't own the car park???? No empathy or anything. I went back to the lady and eventually she moved. A couple of days ago I received a Parking fine for £100 from Civil Enforcement. I find it bizarre that KFC operate in a car park that they don't own. I dislike any kind of conflict or argument. Therefore, I have paid the fine, and will move on from this. However I wanted to write this here as I want KFC to know I will never ever return to your restaurant ever. This is not just me lashing out, this is an absolute fact. My clients and their families are livid about all this and have agreed to stay away too. I should have put 2 and 2 together when I saw how empty the restaurant was. Lesson learnt. In the meantime I'm telling everyone I know about this in the company, so they too are aware. Terrible