The best restaurants in Hart Hartlepool North East

Our lass and myself have been ordering from here since we moved in the area and have had zero bad experiences with Alchinos until tonight. I ordered a hotshot parmo and cheesy chips and our lass ordered the chicken wrap with no veg. The cheesy chips were both over and undercooked, overcooked in appearance and undercooked in actual cooking time. They easily could've done with another 3 minutes in the fryer. The parmo was off. It was stale and had been sat around for at least an hour before I ordered it and tasted old. Very disappointing as we usually have a really nice meal when we get it from here. The food took about 40 minutes, which is pretty quick at least! Don't think I'll be back after this experience.

Visited in June with my parents and the food was excellent. Went again today (Dec 11) and to say I was disappointed was an understatement... Burger was stone cold, had to be taken back, partners food was ok but I couldn't order another meal it just put me right off. Ended up going out of town for a meal very disappointed.

Lovely bar maid very kind didn't catch her name but she is blonde