The best restaurants in Selsdon and Ballards Croydon London

Ordered food for 9 and asked for dishes to be labelled. Food was delivered just before requested time but as on a previous occasion not labelled. Tried to email them but have had no success. Will be hesitant to use them again.

Excellent tasty food as it always is

Cause for Concern – Domino's Selsdon: Three Hairs Found in Pizza On the 23rd of October 2024, I placed an online order with Domino's Selsdon at 6:16 PM. The pizza arrived approximately 30 minutes later. Upon opening the pizza, I noticed three separate black hairs on it. Both my wife and I are light blonde, so it is clear that these hairs originated from Domino's. I immediately called Domino's to raise a complaint. The person I spoke with was dismissive and rude. I was instructed to email a photo of the contamination, which I promptly did. I was informed that the manager would review the matter and that I would be refunded within four days, a timeframe that I find unreasonably long. I inquired about what to do with the contaminated pizza and was told to dispose of it. However, I have retained two slices as evidence in case further investigation is required. Regarding the interaction with the staff, when I suggested they review their health and safety practices, the representative put the phone down, very rude lady. I intend to pursue a full refund and escalate this matter with Domino's corporate headquarters. There are significant health and safety concerns at this franchise, and the staff could benefit from training in basic customer service etiquette.