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The best restaurants in Letchworth Grange North Hertfordshire East of England
4 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
206 Opinions in 1 websites
I love the potting shed and go there often for a lunchtime treat, but will struggle to return. I dont know what has happened as the ladies serving are normally lovely and the food amazing. The wait for our food yesterday was an agonising 45 minutes with not an ounce of being bothered or a hint of apology from staff. I let them know we were there as required and after about 15 minutes of waiting for our order to be taken i went in to remind them we were there and asked for our order to be taken, explaining i was in my lunch break. A lovely man duly came out to take our order. It took another 30 minutes for our order to arrive, by which time we just wanted to get up and walk out, we were starving and really fed up waiting. It wasn’t busy. We are used to a lovely looking plate of food with a bit of salad and crisps with the sandwich, but when our lunch turned iup it was disappointing. The cheese and onion toastie sat lonely with its bit of green salad on the plate and truly not worth the £9.50 cost. It was nice, but not value for money. Especially after we waited 45 minutes for it without any recognition of the wait. I waited again to pay for an experience i hadn’t enjoyed which added to my frustration. I politely ask the man serving about the wait, i really wanted to have a big moan but held it in. He absolutely didn’t care less saying people had turned at at the same time ( it was not busy at all) and didnt bat an eyelid when he took my £35 for 3 sandwiches a latter and 2 glasses if apple juice. It really hurt handing over the money.