Delivery
Pickup
Outdoor
The best restaurants in Iceni Forest Heath East of England
5 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
58 Opinions in 3 websites
The lovely staff here need help, not nearly enough of them. A recently introduced gluten free menu has been considerably reduced, and the wait to order and receive a couple of cold drinks, a panini and a scone was in excess of an hour, the two staff I saw were flat out and did try to keep us informed. The food although perfectly acceptable was not as good as I have had here previously.
928 Opinions in 2 websites
Good location. Room very cold. We had to leave after an hour to get to A&E. Despite promising to call us to find out how their guests were we heard nothing back the duty manager. other than just charge us. Not quite what I call customer service. Such a pity!
241 Opinions in 1 websites
Really quite disappointed today, when you are paying £40+ a head and very early into lunch service, you don't expect Luke warm food on stone cold plates. Vegetables were very limited (you can pay an additional £7 for extra), I had turkey which was in the form of reconstituted slices. The staff, whilst pleasant enough were inattentive and didn't check to see if we required refills for our drinks and when asked, took an individual request and pottered off to get the one drink without asking anyone else. We were having to attract their attention at all phases of our meal. I am aware hospitality is struggling and hard work too, but a few smiles and conversation wouldn't go amiss, felt very transactional. Final straw was having a waiter arguing that a dessert came with cream and couldnt come with ice cream instead. Probably won't visit again of my own accord, sadly.