Based on 1.556 opinions finded in 5 websites
Based on 1.556 opinions finded in 5 websites
Opinions
Not been in years, was a great meal out, fast friendly service and good food. The 3 course menu is a great deal, highly recommend the prawns! Will definitely be back
CatDee . 2024-11-01
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Another great meal at Zizzi’s. Food fantastic and service brilliant. Special thanks again to Mateusz and Eva. We will be back.
Myra M . 2024-10-28
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Average food at best… anyone looking for an Italian restaurant should definitely give this place a miss… It’s pretty nice inside and with an open kitchen and massive gas fired pizza oven. Team working on our visit lacked interest (although polite) with no check back even when super quiet…
blair g . 2024-10-27
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Our waitress Eva was very helpful, very professional and very friendly.
Marlee Fleming . 2024-10-26
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Fantastic food, tasty, really nice, pizza in particular was fresh with this base, staff were very friendly and happy !
Norman carruthers . 2024-10-26
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Argo was amazing food was perfection
Shonagh Neville . 2024-10-26
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Very disappointed. Dishes were all wrong We were ordered no discount .Food was very dry.tastless.service was poor.i certainly won't be back
Sandra Hodge . 2024-10-18
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Eva was the perfect waitress! Lovely food. Thanks
Helen Little . 2024-10-16
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Eva was awesome. Delighted with her service and hospitality.
Nicola Greener . 2024-10-12
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The food was delicious as always. Atmosphere great. Beautiful decor. Justyna the Chef outstanding.
Remigiusz Jeczkowiak . 2024-10-04
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So disappointed, we've been to the Byers road Zizzis many a time and it's a family favourite. We were expecting the same and were sorely disappointed. Thankfully we had booked a table in advance however the place didn't seem busy. The manager who greeted us was great and he was really attentive. However after being taken to the table we were passed to the waiting staff and things went downhill. No-one came near us for a drinks order and we were left waiting for 20 minutes until someone came to take the food order, we then had to prompt them to take a drinks order. The waiting staff were abrupt and had no nicety about them. One was ridiculously rude when they brought food to the table that we hadn't ordered. When the food came it was lovely and couldn't complain about the kitchen at all, it was tasty and of a great standard. Over all the place looks nice, the food was lovely, but the waiting staff we dealt with were rude and unwelcoming.
Allan C . 2024-10-02
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The food was OK but I won't say it worth because it is just average Italian food, and there are many Italian restaurants with better food. You can tell this by how empty the restaurant is all the time. The service is extremely bad, the waiters are rude and disrespectful.
Noah Wang . 2024-10-02
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The spaghetti chorizo carbonara is so great
Olivia Jennings . 2024-09-30
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Food is alright, exchange voucher which can't use the second time. They really make it hard for costumer. Compulsory service fee again. Annoying
Jiyu Tian . 2024-09-27
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Jess was very attentive and helpful in our ordering
Oliver Downe . 2024-09-27
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Great food, great service, and great restaurant.
yuyi miao . 2024-09-21
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Me and my friend ordered 3 dishes 1 salmon salad, 1 prawn starter and 1 king prawn linguine. The food tastes good but is overpriced and the service was slow
Mark Zhang . 2024-09-19
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I recently had a disappointing experience at Zizi. From the moment we arrived, we were greeted by a rude host who seemed uninterested in seating my party on a Sunday. The appetizers took forever to arrive, and when they finally did, they looked like they had been tampered with. The wait for our entrees was excessively long, and our server did not check on us once. To make matters worse, guests who arrived after us were served before us, seeming as we were being purposely ignored. The wait staff were consistently rude throughout our visit. Overall, it was a very unpleasant dining experience, and I would not recommend this restaurant to anyone.
C. Elaine . 2024-09-16
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Great place! I loved the service and the atmosphere! Oh and the food was just marvelous (lots of vegan options) 😋😁
Larissa Lopes-Flois . 2024-09-14
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One of the best restaurants in St Andrews now! It’s been refurbished and it’s so cosy, calm and enjoyable. I love the food selection as well as drinks. Delicious starters, gorgeous pizzas and salads and the best desserts ever! Definitely will be back for more !
Klaudia Szulc . 2024-09-12
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Food was cooked to perfection and served with incredible presentation. Most importantly, service was impeccable, quick and friendly. Would highly recommend for any visit to St Andrews.
Annalies Borrel . 2024-09-06
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Top notch service, great food and a good atmosphere. Love coming to Zizzi. Compliments to the chef 🙏🏻
Elaine Campbell . 2024-09-06
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Birthday night out for a meal and the experience couldn't have been better. Greets with a smile, and the smiles continued throughout with our server Chinenye. Food was excellent, drinks delicious. We had the Wild Garlic & pesto bombe as start but the star of the show was the King Prawn Picante. Would recommend 👍
Craig D (Cragdoo) . 2024-09-04
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Fantastic meal and service. Good value for money and very filling - we will be back soon 🙃
Caroline Patrick . 2024-09-03
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Fully enjoyed our meal. Sat outside and watched the people go by. Good food, decent selection of beers and wines.
Non Specified . 2024-08-24
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Really lovely atmosphere. We ordered some vegetarian pasta (ve lentil ragu) and 1 rainbow lasagne. Highly recommended and so authentic! Absolutely delicious. Served by ogechi who was super sweet :)
asiya zaidi . 2024-08-21
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I have been there twice in the previous week and it was great. The pastas (prosciutto carbonara) and pizza (rustica wagyu) are very tasty, also great starters (spiedidi).
Maciej Mamet . 2024-08-19
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We booked table for 5 and had to wait for table but great evening and lovely service Thanks Ogechi for wonderful evening Wel recommended Cant wait to return
Rita Gallagher . 2024-08-19
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Very kind staff that ensures great customer care! The pasta was a bit too bland, but other than that there wasn’t anything to comparing about :))
karatebarbie . 2024-08-18
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Great customer service, friendly attentive staff no rush. Food was excellent- pizza and pasta. Great value and as good as any high end italian restaurant. Would return.
Kate . 2024-08-13
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Great meal. We were able to sit outside and people watch.
Road Runs . 2024-08-13
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Amazing food Great place Excellent service
Sarah Drayton . 2024-08-10
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We booked a table for 10 people and Zizzi did not disappoint. We were told our Tesco vouchers could only be used for a table of 6 but because we had 4 kids they allowed. The food was incredible, everyone loved their food, I had wagyu meatballs and they were so good. The cheesecake was incredible and I thoroughly enjoyed my wine. The servers were so attentive, I thought they were brilliant with the children and adults. Would highly recommend this place.
Graeme Lynch . 2024-08-10
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It took long time but the food is also not good
Ritvik Choudhary . 2024-08-03
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It is supposed to close at 10pm, arrived at 9pm and was told the kitchen was closing down for the night and that they had some big tables early on in the evening. Huh? Do better Zizzis!
John McLean . 2024-08-01
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I’ve had some mixed Zizzi experiences in the past but this one was fabulous. Food was unreal. Excellent pizzas and calamari. . Would certainly go back. Highly recommend!
Paulina W . 2024-07-31
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Few minutes ago I have been there Food was ok but time to pay bill not.Why worker ( black skin man) not ask me about tap just charge alone 7.90£ It is not fair.
Lidia Rychlewicz . 2024-07-20
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Have to confess we went because we had Tesco vouchers, but what a fab meal! Delicious, best Zizzi meal we’ve had, our server was so lovely (geology student, sorry we didn’t get your name!), enjoyed every bite.
Coatesy2310 . 2024-07-18
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Turned Down from having a table because it was fully booked which wasn’t the case when I arrived. There was hardly anyone. Even waited for 40 minutes yet nobody arrived and I wasn’t allowed to sit.
Tigger Ann . 2024-07-17
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We enjoyed our time there. The only problem was the greeter seemed to not want to be at work that day. However, everyone else was pleasant and the food was amazing.
Barbara Day . 2024-07-15
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First time trying a different Italian in St Andrews. It’s late for lunch so restaurant is not busy. Pasta was nice, real Al dente! Seems to be a good place for family with young kids as place is spacious and bright. There is also outdoor seating.
Grace Sadosky . 2024-07-10
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Absolutely ridiculous attitude from servers. There were 5 of us in our party, arrived and asked to be seated to be told "we're busy, there's 29 people in the restaurant. If there were 4 of you, we could have seated you". Working in a restaurant myself covering easily between 30-200 in an hour (depending on if a wedding was on or not) saying that a restaurant with only 29 people and 6/7 empty tables (probably more) is absolutely ridiculous and laughable. Won't be back and time soon
Thomas Murray . 2024-07-09
MORE AT Google
Ogechi was polite, attentive, friendly and welcoming. Everything was nice apart from the ladies toilets which was the only let down because the toilets were not clean.
Bulent Kilic . 2024-07-08
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Nice place with friendly staff even although i only had a coffee.
Graham Bell . 2024-07-02
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Our Oge was an absolute dream. Made us feel so welcome and definitely knew her stuff. Was great at giving us recommendations and had good customer service. Thank you so much Ole
Jack Ritchie . 2024-06-29
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Lovely family dinner - staff were very accommodating of both buggy and dog in the group. Thanks for a lovely meal!
Stephanie Moore . 2024-06-20
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I’ve never been to a Zizzi before and this was an amazing dining experience. The staff were amazing, friendly, helpful and nothing was too much trouble. Instead of waiting for me to tell them I have a dairy allergy, the server asked us as he was seating us. The menu has a bigger selection of vegan options than other Italian restaurants I’ve been to. The rainbow lasagna was delicious and the vegan cake was hands down the best vegan cake I’ve ever eaten in a restaurant. I cannot recommend this restaurant highly enough and I would give them 5 stars all round. I was so impressed I sent a message to head office telling them how brilliant this dining experience was.
Lesley F . 2024-06-13
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The man serving us was extremely rude!!
William Finlator . 2024-06-10
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Never tried before, but definitely will go back to Zizzi, nice stylish atmosphere, good selection of food. I chose the Wagyu Meatball Arrabbiata today and it was lovely. Highly recommend this place.
László Kohányi . 2024-06-09
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Lovely time at zizis St Andrews and had the best waiter Abdul! Very attentive and helped with gluten free options! Very happy :)
Chloe . 2024-06-05
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Great place to stop for a quick lunch staff were great and the fish under your feet was a lovely touch
David Ward . 2024-06-01
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We stumbled upon the recently renovated Zizzi on reopening day. Bless them, they were having a few issues with workmen and the kitchen. My first choice meal was not available. We waited a fair time but not excessively. We were practically the only diners. The meals were excellent and the staff were so attentive. They didn’t charge us anything by way of an apology. We would have been happy to pay. I cannot fault the staff. Highly recommended.
Chris Ruhr . 2024-06-01
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Fantastic service from Ogi. She was a proper OG. Incredible speed of service and attentiveness
Nathan Wight . 2024-05-24
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This is currently closed for refurbishment until 22 May 2024. The food is always lovely and service is always good.
A McD . 2024-05-16
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Amazing staff, delicious food, so good. ...only downside is I don't like Veronica...a bit more lager option might be nice
Cephas UK . 2024-05-05
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Food was lovely and priced fair pizza was really nice
Lindsay Gibson . 2024-05-02
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This place has the best food and service the food was amazing! Thank you
Jack Livinstone . 2024-04-30
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We had a lovely meal at Zizzi St Andrews to celebrate our Wedding Anniversary. Food was excellent and staff very personable and attentive. In particular Mateusz was very helpful and very attentive to ensure our Anniversary meal was enjoyed. Excellent meal and service. Would certainly return.
Keith Saunders . 2024-04-24
MORE AT Google
Tasty food, great service! Thanks a lot
Igor Entin [C] . 2024-04-24
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The food was fine, but our experience was really tarnished by the chef’s treatment of the service staff. The open kitchen meant we heard everything - the waitress (who was lovely, very attentive) got screamed at for clearing our table without simultaneously carrying out food for other tables... It was really unfortunate to see how they treat the service staff here. It definitely affected our experience and I don’t think we'd come here again after hearing how the chefs speak to the waitresses.
Elsa . 2024-04-10
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Delicious food with great service.
Carlos . 2024-04-07
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Great selection of food, and brilliant discounts. Desserts are amazing!
Jonah Brenner . 2024-04-06
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Vast menu, so plenty of options. Food was well-prepared, tasty and came in reasonable time. Large portions of main dishes. I found the linguine sauce so slippy it made it tricky to eat with fork-only - I wasn't offered or brought a spoon to eat it with. Staff friendly and efficient, but not many on at lunchtime.
Alan S. Morrison . 2024-04-05
MORE AT Google
Good pizzas but overpriced, my pizza was small but waiter gave us another free pizza 😁😁, lack of windows means it's a bit dull inside
Iain Rankin . 2024-03-29
MORE AT Google
Significantly better than the chain restaurants we have back in the United States. I will have to go to more of these in the future. Italian food is always a delight, being so rich and indulgently creamy. Here, I ordered a mushroom dish that was only a starter but was so filling that I couldn't order anything else. The soft bread soaked with cheese and a viscous mushroom sauce revitalise my spirit on a cold and dreary Scottish day. This place did feel a little more anonymous and indistinctive compared to the cosy and rustic restaurants and cafes where I have spent so much time in this country, places where the history and the culture of the establishment feel so warmly exuberant and idiosyncratic. But such a lack is to be expected from a chain restaurant, and again, this one is better than most chain restaurants, with richly sumptuous food and a bit of artistic flair. I recommend it, especially if you have a large party, as there is an abundance of space.
Joshua Fagan . 2024-03-28
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Wasn’t sure about booking with a chain restaurant but took a chance and we came out very happy. Manager was like a wee buzz bomb, serving, making sure everyone was being attended to; generally making sure everything was running smoothly. Food excellent. My wife had lasagne which looked a bit small but she was filled up by the time she had eaten it. I had a rustic pizza which was also very good. Desserts, delicious. Choc melt: the waiter apologised because the melt had kind of collapsed under the weight of ice cream. I’m more into taste than appearance and this just hit the spot. Overall a very good restaurant, good food, efficient management.
Baz B . 2024-03-23
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Grand place good food and company.
Andy Anderson . 2024-03-21
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Saturday lunch and the place is dead but I'm not surprised with the prices. Lasagne being £16. I had a very bland pizza and chips. My partner enjoyed the expensive lasagne. I asked for sauce which they then charged £1 on the bill. 🫣 Seriously. When you make your pizzas so tasteless you should at least hand out free sauce 🤣 wonder how much salt was. Glad I never asked for it.
Danielle Walton . 2024-03-02
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I would like to thank the manager for being so helpful with a voucher we had via Red Letter Day that was proving difficult to locate the code on. He took so much time to sort it out for us and that was before we had actually ordered anything. All staff were very helpful, food was good and an enjoyable experience.
Ann Dunne . 2024-02-24
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Lovely service from every member of staff who we interacted with. Delicious food as ever
Anna MacLean . 2024-02-17
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First, they got the simplest order wrong. Second, the manager said the pizza was "fresh out the oven." No, it wasn't. More like three hours out the oven. Stale, bland, cold pizza. Scandalously overpriced. I could have got the same thing at Domino's for less. I'll give it another go, the decor and seating looked nice, and maybe they're better as an eat-in place, but surprisingly bad.
maiam g . 2024-02-10
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Lovely mocktail and pizza definitely be back!
Lauren Amy Davidson . 2024-01-12
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Service so slow despite there being very few people in the restaurant. Waitresses very pleasant and apologised for the delay. Food was poor the place is in need of a freshen up , upholstery on seating stained and torn and overall lacking in atmosphere. Previous experience of this franchise was positive but certainly won’t visit St Andrews again .
Claire Ryan Heatley . 2023-12-24
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Nice place,amazing food,good staff
Rui Valverde . 2023-12-20
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I have been here quite a few times over the years the food is amazing the staff are efficient and I have never had any problems with food or service
Evelyne Gardiner . 2023-12-14
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The vegan options are always amazing and I would honestly buy a whole bag of those dried pasta snacks that they serve you at the very start. Abdul was lovely please give him a pay raise :)
Anette Lee . 2023-12-03
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Zizzis was excellent there deal on a Saturday of 3 courses for £24 was great value and really good food.I highly recommend and will definitely eat there again
Tom D . 2023-11-05
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Great food. A bit more pricey imo.
5W Plus H . 2023-10-29
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Just plain, tasteless average and tired food. A shame, looks stuck about five years ago. Service impeccable
Derek Baxter . 2023-10-18
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Fantastic service. Lovely food. The waitress made my day by asking for my ID when we ordered our delicious cocktails. 58 years young........
pamsZ22TM . 2023-10-14
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A group of 18 of us went to Dinner and the service was great. The Menu is limited but fine and my risotto was lovely. Very noisy in there but makes for a great ambience.
Lexi Spain . 2023-10-13
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Amongst the Italian chains, one of the better experiences. Food was enjoyed by all, good portions, drink options good. Relatively expensive dishes by comparison of some venues, so for a chain - it can add up quickly. Staff were friendly and attentive. I tend to tip well - however do not appreciate in any venue, auto adding a service charge which is the case here, then missed this when paying the bill for others to tip more at the table. Any restaurant auto adding this is marks down for me and would tend to avoid.
muzza1982 . 2023-10-10
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Had to send food back. Couldn't cut the chicken and calamari was rubbery. Signs of frozen food zapped in a microwave. Pity.
Eithne Knight . 2023-09-03
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Food very good, we enjoyed massive garlic bread starters and creamy chicken pasta mains. It was busy but service was good and very friendly. Major down side with this place is the acoustics, it’s very noisy and you can hear conversations from right across the room while not being able to hear people at your own table!
Samantha Roff . 2023-09-03
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We come here all the time because my lovely wife is lactose intolerant, but she very much enjoys a Zizzi vegan pizza. I like pasta dishes, so it's all good 👍
Richard McLeod . 2023-08-31
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Several times we have been here. The staff today were nice. The vegan pizza delicious and my husband enjoyed his margarita. I’m glad I had the pizza as I saw the lasagna and was disappointed as it was such a small portion. Not cheap so don’t insult us by small portions. Or do they think they’re being smart and you have to order sides. 🙄 It was so cold I was shivering. The food went cool very quickly because of this. Will not be back.
Lilymymom . 2023-08-25
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It's ok. The service is ok. The food is ok. Everything was ok. Not much to report really, it was all average.
Tammy F . 2023-08-25
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Enjoyable 100% staff 100% its a must go to place
david cunningham . 2023-08-22
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Zizzi in St Andrews provided a delightful lunch experience. The pleasant weather allowed us to enjoy our meal outdoors, where we were warmly greeted by Vikki, the general manager. Vikki's exceptional service and recommendations led us to try the Rustica pizzas, which had a thin crispy base and were truly outstanding. The dessert selection, including tiramisu, cherry amaretto cheesecake, and a chocolate sundae, was equally impressive. I definitely recommend Zizzi St Andrews for its great food and exceptional service!
Konrad Polok . 2023-08-19
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Called in on the spur of the moment, and glad we did. The gentleman who tool our order and looked after us was so lovely. Nothing was too much trouble for him. The food was lovely and as always our eyes were too big for our bellys. Highly recommend this place x
Jo H . 2023-08-19
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Zizzi in St Andrews provided a delightful lunch experience. The pleasant weather allowed us to enjoy our meal outdoors, where we were warmly greeted by Vikki, the general manager. Vikki's exceptional service and recommendations led us to try the Rustica pizzas, which had a thin crispy base and were truly outstanding. The dessert selection, including tiramisu, cherry amaretto cheesecake, and a chocolate sundae, was equally impressive. I wholeheartedly recommend Zizzi for its great food and outstanding service!
Konrad P . 2023-08-19
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I booked a table 5 days before I was meant to go and informed them that I have severe allergy, heard nothing back from them, I always phone 2 hours before to reiterate. I Was told by restaurant and head office customer service because I had an allergy (out with the 14 common ones) that I "make an informed choice" what was in the food! as their “ingredients are ever changing with suppliers due to complex supply chains” OR I could ask in advance what was in the meals, but was never informed of this EVEN though I told them days before. I have eaten here many times in the past and always been accommodating, not sure why this would change now.
Raymond B . 2023-08-19
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First time here, seated quickly, orders were taken quickly too. Good selection for kids and activities to keep them busy. Food was delicious. Only minor point was that there wasn't much room between tables and we had to squeeze into our chairs.
Shona Gladstone . 2023-08-15
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Had a booking on a Sunday night, which they apparently didn’t have it on their books even though we had the email confirmation. We got a table and tried ordering on our phones to make it easier to split the bill however the previous persons bill was still showing because the servers had not closed it. One of the servers then said they closed it but it was still not working so we got another server over who said she had to “open” the table, so then we could order online (why did the first waitress not do that?). Food was good, hot and tasty. The service was very poor, they weren’t attentive and you can tell they didn’t want to be there.
KatrinaIx . 2023-08-14
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Good food, reasonable price. Busy.
Hugh Watson . 2023-08-12
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We had a sit down meal midweek and arrived around half 3. When we arrived we were told we could be seated but it would be nearer 4 before we could order food. We then had another waitress came to our table and took our order and we had our food within 10 minutes of ordering. Staff pleasant, very quiet place. Food was lovely.
Laura Buchan . 2023-08-11
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Exquisite food. Delightful staff. Very poor acoustics inside so insisted to eat outdoors - luckily weather permitted - where it wasn't noisy.
Avits McYak . 2023-08-07
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We had a fantastic meal, service was brilliant, food came quickly and piping hot. But more importantly was seriously impressed with their attentiveness to allergies. I am coeliac and was given am ipad to click on what I couldnt eat then the specific menu came up. No searching for the tiny gf sign or having to ask what can I have. Was so easy and a pleasure. I feel so confident eating there which I'd important for a coeliac sufferer. Thank you for this.
katiemQ1891NF . 2023-08-05
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Really lovely meal. I am a Big ravioli fan and this ravioli stuffed with goats cheese and spinach was best ever! Lemon cheesecake and cherry cheesecake also delicious ! All waitresses serving us were very friendly, efficient, super service. Will def come back- for that ravioli!😁👍
Martine M . 2023-08-04
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Bouteille de vin servie déjà ouverte, pas sûr du contenu évidemment, malgré la remarque, la bouteille n a pas été changée. 1 bouteille payée à plus de 30€, ça sent l arnaque.
Eric Lambert . 2023-08-04
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2524 Opinions
We enjoyed our lunch, food was great, large portions. Tried a pizza and was impressed. Would for sure go back for food. Service could be slightly better. It was not overly busy and we did find there was a bit of time left checking on us and nobody asked if we wanted more drinks. But you know what, that’s minor and won’t stop us returning
136 Opinions
This was a very disappointing family dinner. Our waitress tried her best but several items were mis ordered and food was very average. I ordered risotto and it was swimming in sauce, couldn’t even see the rice, husband ordered prawn linguini that was overpowered with chilli’s which is not usually a problem with him so must have been bad. Overall very poor service and quality of food for the price paid which put a dampener on the evening sadly.
670 Opinions
So disappointed, we've been to the Byers road Zizzis many a time and it's a family favourite. We were expecting the same and were sorely disappointed. Thankfully we had booked a table in advance however the place didn't seem busy. The manager who greeted us was great and he was really attentive. However after being taken to the table we were passed to the waiting staff and things went downhill. No-one came near us for a drinks order and we were left waiting for 20 minutes until someone came to take the food order, we then had to prompt them to take a drinks order. The waiting staff were abrupt and had no nicety about them. One was ridiculously rude when they brought food to the table that we hadn't ordered. When the food came it was lovely and couldn't complain about the kitchen at all, it was tasty and of a great standard. Over all the place looks nice, the food was lovely, but the waiting staff we dealt with were rude and unwelcoming.
525 Opinions
Not impressed!Had expressly asked for a table for 9 and got confirmation on Open Table but the large tables had been given to what were clearly crowds of young Uni students.Told the manageress we were here to scatter our Mums ashes and she couldn’t care less,didn’t even give an apology,nor a reasonable excuse.We were put at 2 separate tables.The restaurant obviously ran a policy of getting as much pizza out as possible in as little time,but customer service is totally lacking.Only 1 member of staff smiled in the whole 1 1/2 hours we were there.