Zizzi - Inverness in Highland

16.95 for a tiny cold pizza won't order from hear again

My order never arrived and no one phoned me apart from initially where I discovered they were at the wrong location, which was only 1 minute walk from my current location.

We went to this restaurant because it had a very good atmosphere. Pascual, the owner, is very friendly and all the waiters were very friendly and served us very well and very quickly. The pizzas were delicious. A highly recommended place to go for lunch or dinner.

Great experience! Food was amazing as well as the attention. Pascual was so nice with us! We will repeat!!!

A reservation was made at the restaurant, and one of the employees received us very warmly. He was very nice. We ordered pizza, spaghetti, and salad, but the food was very late. When ordering a specific type of dessert, we asked the specialized employee, “Is there alcohol in this dish?” She answered very rudely, “Do you want me to tell you the full recipe? This is forbidden.” I told her my question is clear: I don't want the ingredients, just do they contain alcohol? She responded nervously: You should ask for what is available without asking. The employee, Sofia, was rude and nervous. In general, even the food was good, not excellent. And I will not return to a restaurant where I felt insulted.

They told us to wait 5 minutes, but she welcomed other customers who arrived after us because we are asian?

Food was fine, server was capable. Our reception was atrocious- the man who met us at the door was rude and condescending. We stopped around 2pm on a Saturday to have drinks and sharing platters; he was rude at introduction and even more rude at departure. We will not recommend this place.

We chose Zizzi for a quick lunch, the service was very attentive and helpful, in particular Pasquale was really kind. Good pizza but watch out for the chicken on the margherita 😅

Great views over the river. Good food and efficient service.

I happened to be eating at Zizzi's by chance and Pasquale, the owner, immediately welcomed me warmly and made me feel at home. Very quiet and intimate environment, simple but really good dishes. Highly recommended!

Food was dry and overcooked overpriced, with no presentation.

A friendly and welcoming place, a great team in the dining room and exceptional Italian cuisine, a little extra for the pizzas. Thank you again for this good time spent.

Very good surprise. Restaurant to do. Quality service as much as the dishes. Nothing to say

Visiting from Australia. Felt very welcome from time of booking. Very friendly and efficient customer service. Loved our meals everything on the menu looked divine. Lovely staff. So pleased we booked ahead so we didn't miss out. Definitely recommend

Nice food. Service started off okay and quite smoothly but when you wanted the bill they were nowhere to be seen. I asked for the bill and three other guests were helped before she came back. Shame. The menu had things that weren't there yet, a bit disappointing

Very good service and delivery time. Food was very good and delivered warm.

Despite booking a table, we were informed it would be a 30-45 minute wait, so we left. Why bother with a restaurant which doesn't stick to booking times? If their customers were 30 minutes late, would they hold the table...

We had such a lovely meal at zizi, pasqualino was so good to us and gave us incredible service! We will be back very soon!!! Amazing food amazing vibes

Very average food and underwhelming service. Our drinks (two cokes and a jug of tap water) still hadn't arrived by the time our food had and we eventually had to ask a member of staff to bring them over. We also found it a bit odd and quite frustrating that we had to order via the app (which didn't even work initially!) because of a gluten intolerance.

Every place in the region could only get with reservation. Zizzi took us in without reservation and amazed us with their excellent food and service. A must go in Inverness if you’re looking for Italian food.

Didn't catch her name but waitress was lovely, we had a good time, great food

Hot and very bright as usual in the window. Reliable good meal. Tasty pizza and drinks. I'd give 5 stars if just a little more attentive, cleaner, faster and better air con. Tables are also painfully close to one another.

Excellent restaurant with a great river view. Even though it was full of people, we were quickly served. All the dishes were very tasty and the portions were ok. I would prefer it again.

Food was excellent great service and great view that's glasgow and inverness zizzi and both fantastic well done

This restaurant has a nice view of the river and buildings across the other side. The service is fine, but the spaghetti noodles were on my table 3 minutes after the order went into the chef. And the noodles were overdone. We know why that happens and it’s not really a good way to serve Italian spaghetti. This is a tourist spot and so the prices are very high.

Our order arriver stone cold, incorrect and items missing.

Best pizza I’ve had in a long time. Melt in your mouth tiramisu. Bustling and busy. Lively atmosphere. Excellent service.

There is a good variety of food and the food is at a good price the service is good

The pizzas are quite good but very thin and not too garnished for the price (£17) Kind staff

Food ok, noisy environment, as if you were eating in a shopping mall food court

Starting from the assumption that eating Italian abroad is never a great choice both for the quality and for the prices which are dizzying, this place knows how to have its say. The lasagna wasn't bad at all!

Great Gluten Free options, I particularly enjoy the GF Pinoli pizza. Worth booking ahead as usually busy at dinner time.

The pizza was doughy, not fully cooked.

We had a spotty time trying to find dinner in Inverness. The quality restaurants required a reservation and the ones you could walk into typically served hamburgers and beer or some type of fast food; not our style. Pizza, however, is always a safe choice. Zizzi is not a chain I am familiar with but the restaurant is well situated in the small city at the corner of the Bridge Ness and at the foot of the Castle (which was sadly closed for renovation during our visit). The thin crust pizza was just the treat we craved after a chilly day on Loch Ness. We also enjoyed the black current cheese cake over macchiatos. The staff was friendly and efficient despite the high pace and turnover. We enjoyed it enough we repeated it on our final night.

Everytime i order from here i end up with the wrong items 🤣 a shame cause they have some nice food but honestly a waste of money when I don’t receive the right food and receive no refund

It is a good restaurant for pizza. No expensive. Quality pasta. Very good location

Very good meal, the man at the reception is very nice but the waitress borders on obnoxious, not a glance and rolling her eyes!

They were extremely busy when we went for a meal last night, but we saw the staff strive to provide good service. We really enjoyed our meal. We personally found the music slightly louder than is our preference, but it went with the buzz of the place.

We arrived very late but Pasquale managed to get us a table and the food arrive very fast!

Very nice place and a good variety of food selection, shoutout to Pasquale for his professionalism

We ate today at Zizzis Inverness, the staff, esp. Roma and Ellie were excellent, super friendly, on point, helpful and all done with a genuine smile. It was also lovely to see how well the chefs and front of house staff worked together. Will defo be back.

didnt bother bringing my lasagne. blatant robbery at that price not bothering to give me it.

The bartender on the evening of Monday 12 Aug was so rude. I asked where to wait for takeaway pickup and he first told me if I don't see it, it's not ready and then told me I should get in queue if I expect to get my food. Food was decent, some vegan options, but the butternut squash in the salad was hard and the salad was gross, but the rude bartender ruined the experience.

It was very busy but still, the service was good. The food was delicious and prices reasonable.

You can’t pay with cash. They obey you to pay by card, we won’t come back.

The food was good, service was great, would go again.

Delicious food! Both pizza's and pasta's are great quality. The only feedback I'd give is on how Zizzi deals with allergies. Our son has a nut allergy, which is annoying for him and limits his options. We are used to this, but Zizzi made a really big deal of allergies and even put a big bottle with the word 'Allergy' on the middle of our table, which was awkward for our son - he does not want everybody to know he has an allergy. Our suggestion: downplay it a lot, don't be so nervous about it, but keep a sharp eye on the preparation of food (which you did, and there were lots of options for him to choose from, thanks!)

Everything was PERFECT. Food, staff, the vibes. Great experience

Nice view of the river. Pizza dough too thin and crispy for my liking.

Exceptional restaurant, beautiful view of the river and the city, very good food, friendly and efficient staff, above all a very nice Pasquale. Very convenient Kid menu

Great pizza and really nice staff. Especially Pasquale who found us a table quickly.

I was attended to by Philip and he was very courteous, polite, professional and delivered excellent service. Made me wonder why I haven't come in more often. The entire team also gave a warm welcome and friendly atmosphere.

Garlic bread was far too oily, parmesan for lasagne tasted 'stale'. We go to Zizzi in a lot of cities, all exceptional quality,but this was poor. Staff were pleasant but no complimentary snacks offered. Chap obviously in charge was very unwelcoming. Disappointed

The service was impressively fast, with our food arriving almost as soon as we ordered. Speaking of the food, it was delicious. The atmosphere added to the experience, making it even more enjoyable. In a sea of restaurants, Zizzi truly stands out for its efficiency, excellent cuisine, and inviting ambiance. Bravo băieți! 👏

Congratulations for the personalized and pleasant attention, for the food and service provided by the Metre Sr Pascual. Highly recommended

If you don't have a reservation, you will be refused in a very unpleasant manner, even if the restaurant is half empty on a Wednesday evening. Avoid as long as the reception remains haughty and unpleasant.

Recommended by a local at our motel. Food was fast and top shelf - the BEST GF pizza I have ever had - great music - great vibe. Thanks to Pasquale and the Zizzi team for a perfect night out. Also got some perfect sunset pictures just outside at Ness Bridge. Zizzi's is Tops!

It was excellent. I have never written a review before, but this restaurant definately deserves this. The dishes are amazing and the service very friendly. Thank you very much for this great experience 🙏🥰

After a week of fish & chips on the Isle of Skye, a change was needed... I hope that doesn't cloud my judgment too much ;-) I had pizza, red wine (Nero d'Avola), limoncello and an espresso . Everything was pretty tasty. The prices are quite ambitious by German standards, but absolutely within reason for Inverness. Tipping when paying with a card was transparent and could have been declined. Only the ambience wasn't really great, but that's less due to the furnishings than to the location or the building - you pretty much feel like you're in an aquarium...

Delivery gentleman was so pleasant thank you

freezing cold. no cheese or sauce when it arrived. absolutely disgraceful!

Food was really limited for people who dont eat meat or alcohol, most pastas cant be customized and they just offer whats on the menu, service was very slow and uncaring. Atmosphere is so bad for families, so loud. Will not come again.

TOTALLY IN LOVE WITH THIS RESTAURANT. Place looks lovely - good music, great vibe, very nice welcome, big plus for question about allergies. If you like good food that place for it. I can't remember when I last had pasta that GOOD - definitely worth the money. Me and my niece really enjoyed it and we'll be back next time when in Inverness.

Place looks lovely - good music, great vibe, very nice welcome, big plus for question about allergies. If you like good food that place for it. I can't remember when I last had pasta that GOOD - definitely worth the money. Me and my niece really enjoyed it and we'll be back next time when in Inverness.

Excellent restaurant! The service was quick and friendly, the food came out very quickly too, and it all tasted delicious! A great way to end a day out in Inverness!

We weren't given a table because the restaurant was full and we didn't make a reservation, which is fine, but the host was arrogant and unpleasant.

Food lovely but missing item which is disappointing restaurant can not help directly been told have to go through just eat to have it delivered after everything else or not at all currently an hour after delivery and missing item not delivered as yet ☹️

The food is very good, the service is fast and friendly

It was delicious, very good treatment, fast service.

Italian restaurant. The Brindisi mushrooms and fondue are delicious. The pizza is also good. A special thank you to Pasquale, for his courtesy and warm welcome.

The food was okay. The Lasagne was ik some parts still raw meat, in others overcooked. The waiters were rather unfriendly, Always looking angry. The prices were absurd in relation to the size of the menu. The water they served was so cold my tongue started to bleed and my teeth hurt. The waiters also didn't say anything about the extra Tip of almost 4 pounds. Only after asking they told us that we could skip it. After declining the extra tip the waitress was angry and rude.

Tasty food, quick service but some portions are really small.

Must admit, I was surprised how many people eat out in Inverness on a Friday night in July! Zizzi's was buzzing, but the staff were helpful and friendly, found us seats quickly, and served delicious food without delay. Good views out over the river. As we left, there was a queue outside, so maybe think about making a reservation if you're planning to eat there at a peak time.

Pretty good, crunchy pizza. Discreet cleaning. Friendly and fast staff.

We entered this place thanks to the friendly welcome of Pasquale, who then advised us on the best choice of dishes to order. Everything perfect, thanks again, definitely recommended!

For a chain restaurant, the food was pretty good, though the drinks were predictably watered down and overly sweet. The manager is an absolute troll who was horribly rude to anyone who dared approach his door without a booking. We were seated near the door and heard him excoriate many people who simply politely inquired if there was any space available. I suggest boycotting this place until they replace him with a decent human being.

Decent food, the waitresses are very friendly but the old man who assigns you a table lacks of education and does not know how to treat people, he is un polite and rude, and should improve his social manners.

Very good pizza ! We recommend the "rustica". Many thanks to our waiter Pasquale !

Excellent Italian at the heart of Inverness. Suitable for Vegetarians.

Lovely afternoon spent at ZiZis Inverness with great food & exceptional service. Julia especially went over & above for my daughter by sorting the cake and even singing happy birthday. We weren't the easiest group with being 7 of us but we all felt very well looked after and everyone thoughrally enjoyed their meals. Thank you Julia & team!

Accueil déplorable et impoli du patron qui nous montre notre table en disant "vous avez 1 heure!". Nos margueritta sont arrivées sans les feuilles de basilic annoncées sur la carte. Une jeune serveuse nous en apporté sur une assiette à part : feuilles trempées et sans goût. Pas d'huile pimentée à disposition on la réclamée au patron mais elle n'est jamais arrivée. Le sol et la table étaient salles, collants. Refus de paiement en espèces alors que j'avais exactement la somme (sans pourboire évidemment, faut pas pousser). La jeune serveuse, Vanessa, était adorable ! A FUIR !

As we say in Germany: Ten out of ten

Very tasty food and cocktails. There are particularly good vegan and vegetarian options. Great service

Had a sticky pig pizza was alright. We wanted to individually pay for ourselves and waiter had to remove service charge time and started getting annoyed at us. Last person to pay (me) couldn't have the service charge removed and we didn't have a choice but to pay it despite the receipt saying optional in bold

We ordered a mix of pizzas and pastas. The salmon risotto was dry and overcooked. We asked to have the service charge removed where one of the waitresses gave us a snide look. The waiter charging us had a hard time splitting the bill and I ended up paying for a portion of the service charge. We couldn't get this refunded or this charge taken off someone else's bill (I paid first and noticed the price error) but the bill wasn't reduced.

Says delivered. Never arrived. Second time in a row this has happened

very delicious, kind staff and fair prices

Ordered from Uber eats. Food was fantastic! Spaghetti Pomodoro was excellent. Garlic bread excellent!

Italian place in the center of town. It is a chain but with moderate good options. The service was fast and the food was nice if not impressive in any way. If you need to catch something to eat without bigger problems this is a good place to choose.

Food and service was great! Very quick service and really friendly. Vanessa was a great server she deserves some recognition :)

We are very grateful with their services. We can say it’s very nice! Thank you very much

Pascual was a great master. Very good quality and great attention from the team of waiters

Good place, good prices and unbeatable treatment.

Food was over an hour and half late. No one answered the phone either.

I came here for late lunch with my son and it was quiet but it came busy after a while so best to book after 4pm I'd say. Phillip our server was very friendly and made us feel welcomed. He was a happy chappy and very attentive . Even the manager and staff were same . Been here vefore and I've recommended the place to all my family and friends .

Pizzas were very tasty, waiter forgot our complimentary pizza crisps, restaurant tables chairs and toilets dirty,very disappointing.

First time there and food was delicious. Also got money off with blue light card

Great fresh food, good service and excellent atmosphere. Thank you

Superb location, great service and very good good in modern ambience - 5* all the way! The vegan lasagne was truly one of the best vegan dishes I've ever had!

Mr. Pasquale welcomed us as a VIP thank you