Based on 1.777 opinions finded in 7 websites
Based on 1.777 opinions finded in 7 websites
Nº 242 in 440 in Basingstoke and Deane
Nº 5 of 9 Italian in Basingstoke and Deane
Opinions
Sam a lovely happy and helpful lady 💝
Lyn croombs . 2025-02-05
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Andrea was brilliant. Such lovely service
Terry Saunders . 2025-02-03
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Liv was attentive and a brilliant waitress, quick to serve and always had a positive attitude. Would definitely come again :)
Angel Betteridge . 2025-02-01
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spag bowl gave me food poisoning #neveragain
tilly philipson . 2025-02-01
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Sam was lovely - very welcoming and helpful :)
Erin Wilmot . 2025-01-31
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Great service from Sam, thank you!
Sophie Cole . 2025-01-31
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We were running late for our pre-theatre dinner and Honey was fabulous in making sure we got our food on time.
Tracey Marshall . 2025-01-31
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Amazing food as always. Sam took our orders quickly and so helpful. We will return!
Katy Carter . 2025-01-31
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Visited the Basingstoke zizzi and sam was absolutely amazing great personality great service made me feel really welcome
Michelle . 2025-01-29
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We had a great time at the restaurant, the service was amazing!! Andrea is super super friendly and she made sure we had everything we needed! We had a great evening!!
Lucy Lu . 2025-01-26
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As always, lovely service and the food was amazing! One of our favourite restaurants 😃
Richard Alvis . 2025-01-25
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Andrea was a lovely, super helpful waitress. Would definitely come again
Olivia Swart . 2025-01-25
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very bubbly lovely waitress Andrea. Enjoyed our food very much as always.
Becca . 2025-01-25
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Amazing service from Andrea. Food was delicious
Sieglinde Green . 2025-01-23
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Exceptional service from Amelia. Thank you!
Robert Way . 2025-01-21
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Very friendly and efficient service from Amelia
John Cronin . 2025-01-21
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Was served by Andrea in Zizzi’s Basingstoke, 5 star service from her, very friendly and attentive, food was also great!
Jemma Keegan . 2025-01-19
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Great food and atmosphere! Sam was extremely friendly and very helpful. We had a wonderful evening thanks to her!
Molly Brown . 2025-01-18
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Sam was amazing! She checked on our table to make sure all was okay with our food & was sweet throughout every interaction. The food was brilliant, and I would recommend.
Phoebe Brown . 2025-01-18
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Great spot of lunch, Our waitress Sophie was very accommodating and recommended a lot of items to us, she’s a massive asset to your restaurant, not from around Basingstoke but defiantly will be visiting again! Thank you
Rowana Taphouse . 2025-01-15
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Today is my first day but l love everything about Zizzi.
Emelia Asante . 2025-01-15
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Came for my birthday lunch for the second year in a row and can’t recommend enough! Sam and Skye made us very welcome and even brought me a mini birthday cake! Can’t wait to come back next year
Andrea Quashie . 2025-01-15
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Skye was our waitress. 10/10 will be coming again soon :)
Laura Swanepoel . 2025-01-08
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Came away pretty impressed. Thanks to the lovely Andrea for looking after us this evening!
Chris Hall . 2025-01-05
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Waitress skye was great loved all the food
Rachael Saunders . 2025-01-05
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Andrea is a lovely waitress and the service was amazing and the food was good.
Lucie Binnie . 2025-01-05
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Great dinner at Zizzi's and great service from Honey. There were a lot of Calzones on our table of 8 and the were very nice (2 types available).
John W . 2025-01-05
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Thanks for the great food and service definitely recommend morello cherry sour went down a treat
Rachael Saunders . 2025-01-04
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Thank you to Skye Hinds brilliant service
Amber Chamberlain . 2025-01-04
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Andrea was great and service was quick and attentive
Hollie Rawlings . 2025-01-04
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Our server, Andrea, was so lovely to us! The vegan rainbow lasagne and mushroom risotto was really good
Bappi Glazier . 2025-01-03
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Great service from Honey! Lovely food and atmosphere :)
Celine Byford . 2025-01-02
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Very nice waiter, she was called honey and was very helpful during out meal, thank you honey!
Joe Gray . 2025-01-02
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Good is spot on here, staff are great and always happy to help. Went here for Xmas eve family meal and everyone was happy with choices off set menu as was lots to choose from.
Jon Ruckwood . 2025-01-01
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Excellent menu, superb food and friendly and efficient service
David Tucker . 2024-12-29
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We were served by Andrea - Basingstoke Zizzi She was very helpful, professional and cheerful
Pauline Ball . 2024-12-26
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Lovely food really good especially on Christmas eve. Our server Andrea was great, really kind. Overall great experience and meal.
David London . 2024-12-24
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I thought the lunch time christmas 3 course meal was great value and the food was amazing.
Lawrence Benge . 2024-12-21
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We went last night 20th December as a party of 13 people, our table was booked for 5:15, once seated & people had looked at the menu & chosen their meal we were told that so much of the menu was not available, including potatoes with the sea bass, so people were having to decide again (why not tell customers on arrival) some cocktails were off the menu as was some desserts.. but to cap it all off NO COFFEE. Terrible state of affairs, don't think we will return in a hurry. Dissatisfied customer's.
Sharon Hodge . 2024-12-21
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Came to Zizzis for a birthday dinner with my cousin and had a lovely experience! Food was delicious, atmosphere was lovely and customer service was top tier- shoutout to Andrea, she was so kind and made the night feel special :)
Shenmuyu Rai . 2024-12-19
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What an amazing experience our team of 25 had. Our lunch was so well organised from the point of booking, through pre order to delivery of excellent food. Well done to all at Zizzi Basingstoke. We will certainly be back
Jo Negus . 2024-12-18
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andrea was very friendly and accommodating… very good service ATB (all the best)
oliver. . 2024-12-17
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Andrea was an amazing waitress and I enjoyed the visit. Thank you!!
Michael Barth . 2024-12-16
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Great food and service - thanks Andrea!
Rachel Hewlett . 2024-12-16
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I ordered my food at 5pm and it arrived after 8pm, unacceptably late and completely cold. I require a full refund, including the delivery fees.
Debbie . 2024-12-15
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Lovely staff and amazing service
MaryJane Morris . 2024-12-15
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Thank you to Sophie & Sam for being Friendly and approachable
cara roose . 2024-12-14
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Great food and fantastic service form our waitress Sophie
Mike Jordan . 2024-12-14
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Our waitress Andrea was very friendly and pleasant. Great little spot for lunch
Gillian Bevan . 2024-12-14
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Great service by Sam and Sophie
Sarah Baker . 2024-12-14
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Fab service by Sam and Sophie :-)
Abi Pike . 2024-12-14
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Friendly, cheerful staff - Sophie and Adam served our table
Julie Leonard . 2024-12-14
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Great service by Sophie and Sami
Paula McBride . 2024-12-14
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My pizza was like a biscuit so hard to bite and chew and when I was cutting it, the pices of bread were all over the table as it was like super crispy. My mouth was so tired after eating this. Considering the price, this was unacceptable but as it happened only to me can't blame everything. 4 of my friends also had pizza and they were really happy with what they had so I guess I was just unlucky.
Iliya Javadi . 2024-12-13
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Keep hold the drinks, keep smiling thanks Love Gary not Colin
Ben Golding (Bg Plumbing and heating) . 2024-12-13
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Andrea was so lovely very friendly and welcoming…she’s definitely a credit to the restaurant ☺️ thank you
Julie Murray . 2024-12-10
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Waiter, Honey, was excellent and really patient with the kids.
Charlotte Emmett . 2024-12-09
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When we sat down we were not informed of the unavailable food. We assumed everything was in stock. Upon ordering the items we wanted we were then informed it wasn't avaliable. Chose our meals and one of the main meals was orderd without cheese. When the meal arived it had cheese on it. My partner was eating whilst I had to wait for my replacement which is not nice to experince watching someone else eat. He Finished his before mine came back out. Nothing offerd to rectify the issue. If a bad experince can be turned into a good experince I wouldn't be writing this review
Ollie Mercer . 2024-12-08
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great service from liv she was so kind, will be coming back! 💗
Alyssa Amor . 2024-12-07
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We had a lovely meal the food was great! But what made our experience extra special was our waitress called Andrea, she was a lovely lady and made our evening extra lovely so thank you very much!
Phoebe Eccles . 2024-12-07
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Great good and experience, our server Honey was the best!
Alex Moore . 2024-12-06
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A vast sellection of tasty italian dishes. Service is always spotless. Highly recommand.
Alexandru Mucioniu . 2024-12-02
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Andrea and her colleagues were absolutely fantastic. They were really busy but instead of turning us away they gave us a tight turn around option which we agreed to and we had the most amazing service and food. Even better than our favourite Pizza Express! Thank you so much!
Esther Tharme . 2024-12-01
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Had a lovely meal out, was seated upstairs, the only downside was it was cold, apparently their heating was down
Anne . 2024-12-01
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Andrea was really helpful, kind and professional.
Melinda Major . 2024-12-01
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Andrea was a very attentive and lovely server! She even sang me happy birthday and complimented my makeup! Atmosphere was very lively for a Sunday evening and food was delicious too!
Tiffany Bradley . 2024-12-01
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Andrea was amazing 🤩 Service perfect as always.
collin jarrett . 2024-12-01
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Excellent meal and service from our waitress Lyla.
Gary Pope . 2024-11-30
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We had a great time, excellent service from Andrea!
Renata C . 2024-11-29
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Food was lovely. Good service by Amelia
Harmer Harmer . 2024-11-28
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Nice atmosphere, Maddi was a great waitress, very attentive. Debbi
Debbi Young . 2024-11-27
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Really great experience and our server Maddi was great!
Charline Ellis . 2024-11-27
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Great service from Amelia tonight!
Kate Watson . 2024-11-26
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Went in for dinner with my family, we were served by Amelia and the service was absolutely exceptional. Food was amazing, it was served quickly and the flavour was unbelievable. Amelia was so helpful especially when it came to my allergy, she explained everything I could and couldn’t eat, and made sure we were always topped up on drinks. We would 100% return.
Yo yo Yo yo . 2024-11-26
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Amelia was a wonderful server this evening. Thank you
Annie Dickinson . 2024-11-26
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Sam looked after us really well. Thank you
rjherrick22 . 2024-11-23
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Absolutely amazing! Delicious food, service was great and the atmosphere is very friendly. Sam (our server) did a great job! Very smiley and polite, couldn't have been more helpful! Will definitely be returning :)
Rosie McCarthy . 2024-11-23
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Amelia was so attentive and gave great service
LHR LH . 2024-11-23
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Impressive that duty manager remembered us from several weeks ago. Also Amelia very helpful
Colin Macey . 2024-11-23
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Brilliant service. Very attentive waitress. Lovely food!
Simon Head . 2024-11-22
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Brilliant service from Honey, she was friendly, gave us time to select without rushing us and helped me decide on chicken or no chicken, an important decision 😂
Nicola Holdway . 2024-11-21
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We were served by Amelia, can’t complain, great service :)
Zoe Clark . 2024-11-17
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I went to zizzis the other evening and my server Amelia, I think her name was, was really lovely, would recommend to go
Lily Stratton . 2024-11-17
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Great food and amazing service from Andrea
Simon Barnard . 2024-11-16
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Happy We had staff called Amelia who was really nice and brought us our food really quick. Deffo five stars
Pixel RBLX . 2024-11-16
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Andrea was delightful and helped us throughout the night, very funny and kind! The food was yummy too!
star harcup . 2024-11-16
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Sat without booking beforehand. Server (Honey) was very polite and good at her job. Very quick and attentive. Would come again.
Steve White . 2024-11-16
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Honey was fantastic! Attentive but not in your face, we’ll be definitely be back next time we’re in amazingstoke! Thank you Honey!
Helen ziv . 2024-11-14
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Andrea's service was very good and she was incredibly polite. We were served everything that we needed and the food came out very quickly which tasted great. A really good restraunt and would highly recommend.
Emily Smith . 2024-11-14
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Busy but nice food, waitress was lovely - Maddy at basingstoke
Sian Sanders . 2024-11-12
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Came here November 2024 with the family for my nieces birthday, 3 adults 3 kids and had a really nice meal all round. Food was nice (maybe a little too much paprika on the pasta crisps) and we all went away full and happy. The absolute star of our visit though, was the waitress Andrea. Super nice, extremely friendly and gave us great advice on starter sizes, even holding our mains order until the kids had decided whether or not they’d gorged on too much garlic bread to eat a main course. Turns out she also shared her birthday with said niece, instant birthday friend! Absolute credit to the restaurant and made our time there more enjoyable! Thank you! :)
Alan Costa . 2024-11-12
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A traditional Bolognese, and you won't find better in Bologna. Excellent and unobtrusive service, a large glass of organic Primitivo from Puglia, and to finish: That old favourite, Tiramisu. Soft and mouth-watering, I washed it down with Zizzi's organic Chardonnay. After a meal like that, you won't care about the bill. But if you want to find out, then go there. A perfect way to spend a damp, November Sunday.
Ollie P . 2024-11-10
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Just finished my lunch. Amazing again! The staff are so welcoming especially Sam she makes you feel so comfortable as soon as you walk in. Well done Sam you made it a 5 star experience
Nicola Hamilton . 2024-11-09
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Amazing overall. Andrea was really friendly and attentive.
NICHAS IAR . 2024-11-09
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We were served by Amelia, who was just lovely and made the meal even more enjoyable. Thank you Amelia
Cher McCarthy . 2024-11-05
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Good pizza and very friendly service by Andrea. A bit quiet as it was Sunday evening, hence only 3 stars for atmosphere.
Fil Zanasi . 2024-11-04
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We spent a wonderful girls' evening at Zizzi. Drinks, starters and desserts delicious. A big thank you from table 6 from the Ask Italian girls to Andrea - the best person and service.
Katarzyna Mały - Kurek . 2024-11-03
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Lovely food and service by Amelia. Would recommend to friends and accept Bluelight card.
Emely . 2024-11-03
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Andrea was absolutely amazing. She was so kind and friendly
Finnn2555 . 2024-11-03
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Andrea was absolutely amazing. Great service and very very friendly
Heidi Nash . 2024-11-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1922 Opinions
Unfortunately food was delayed on original time given. Also had to reheat as wasn’t hot by the time it arrived.
876 Opinions
We had pre booked a table for 13 people and were told this wouldn't be a problem as long as we pre ordered, which we did. We arrived for our food and encountered many problems. 1) a meal which was pre ordered had been sold out the day before! It was pre-order so surely you keep a portion aside? Also... From 24 hours previous. So the meal served would have been old!? Certainly not fresh food you are paying for. 2) the server offered no apologies or other options and became very defensive. 3) asked for a plate of chips or fries instead... They don't do chips!! 4) asked for an orange juice... They don't do orange juice. All that happened to ONE person! 5) when asking if we can use blue light discount we were declined multiple times and our server said she would get the manager. The manager came over and didn't address the people with the blue light card just quietly said "no, it's on our website it can't be used for parties more then 6". I can guarantee it wasn't on their website or on the blue light T&C, or written anywhere in the restaurant. 6) my pasta was hot in some places, cold in others... Someone call chef mike! 7) the hygiene was TERRIBLE! I saw a server sneeze into her hand...not hand gel or wash them then proceed to touch trays and tea towels and plates! Other servers were using their fingers to plate up dessert (from Tupperware!) and not washing their hands. 8) when paying we once again repeated our comments about the blue light card and how they can't decline it as their terms and conditions don't state anything about booking size. Our server said she would talk to the manager again. This time the manager didn't speak to us, stopped over to the till and huffed to the server "fine I've done it". On top of this we had to pay a "mandatory" service charge of £35 for a large booking! I can't believe we paid it when they certainly didn't earn it. At no point were apologies offered, the team acted like we were being too much trouble when they weren't even trying leading to a lot of frustration. I work in a service industry and would never treat clients in such a way. TLDR; Poor service and poor attitude, food poor to average, terrible hygiene. 0/10 would recommend.